219 Remote customer service Jobs in Indianapolis, IN
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LiveOps is Hiring a Remote Remote customer service
Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.
Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support.
As an Independent Contractor, you have flexibility to choose when and where to provide services. Login and provide services when it works for you as you are your own self-employed boss!
Liveops ranked #4 in FlexJob’s 2020 Top 100 Companies with Remote Jobs
As an Independent Contractor, you are self-employed and can :
- Work from home or any quiet place.
- Set your own schedule to work around your life.
- Enjoy the freedom and flexibility of being your own boss.
Our Clients look for Independent Contractors who are comfortable :
- Conducting inbound and outbound customer service calls with customers.
- Creatively problem solving.
- Quickly assessing customer needs and providing sound solutions.
- Providing a high-level of customer service.
- Documenting details of all calls and customer interactions.
- Managing through multiple systems, programs, and screens simultaneously.
Successful Independent Contractors will have the following skills :
- Experience handling inbound and outbound calls
- Minimum 1 year of customer service experience
- Computer skills including navigating multiple tabs, windows and systems
- Basic typing skills
- Strong customer service and written skills
- Comfortable empathizing and remaining patient with difficult callers
Earning Potential :
As a business provider of call center services, you will submit invoices and receive payment for completed services. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers.
Independent Contractors may also receive performance-based pay or other incentives.
As a self-employed 1099 Independent Contractor providing virtual call center services to Liveops and it's clients, you will be responsible for your own tax obligations.
Actual earnings may vary depending on opportunity, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own profit and loss.
Want to Learn More?!
Hear from Liveops Independent Contractors on the benefits of being your own boss, tips for success, and how being an Independent Contractor with Liveops provides the flexibility and balance to achieve your personal and professional goals.
Application and Certification Process :
To become an Independent Contractor the following are required :
- Complete an application to Join Liveops Nation, which includes passing a background / credit check
- The background / credit check requires a $45 processing fee paid directly to our vendor
- View our background and credit check requirements here
- Sign an Independent Contractor Agreement
- Complete a W9 form
- Opportunities that you choose may have additional requirements, including certification specific to a program
We have a variety of programs starting every week!
Program Metrics Requirements :
These programs may require Independent Contractors who choose to participate in these opportunities to provide services above posted minimum standards to maintain eligibility.
Availability
Independent Contractors choose their own schedule by self-scheduling in 30-minute blocks. As an Independent Contractor you get to dictate when and how often you commit to servicing our clients;
the more you service, the higher your earning potential!
Client's call availability will vary and is subject to change, however generally calls are available daily from 8am to 8pm EST.
Several clients also offer 24 / 7 call availability.
Technology Needed for Success :
Please review the Liveops basic technology requirements by clicking here
- Please note, several clients will require additional security measures and technology equipment
- Liveops systems are not currently compatible with Mac or Chromebook
What’s Next?!
Submit your application today! Once qualified, a member of our team will reach out with next steps!
Get ready to join Liveops Nation!
Last updated : 2024-02-23
Job Summary
Full Time
Business Services
$38k-47k (estimate)
02/26/2024
04/10/2024
liveops.com
SCOTTSDALE, AZ
200 - 500
2000
GREG HANOVER
$50M - $200M
Business Services
Related Companies
About LiveOps
Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of its agents, clients, and employees by creating endless opportunity. Our virtual-flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, tax, telecom, and government to trust Liveops to deliver a fully scalable enterprise workforce, with faster program readines...s, increased revenue, and greater customer satisfaction scores than traditional call centers. Liveops exists to improve the lives of our agents, clients and employees. As a Liveops employee, youre part of a purpose-driven culture that values curiosity, collaboration, and results. We encourage diverse perspectives to create better outcomes, celebrate initiative, and build relationships based on trust and transparency.
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The job skills required for Remote customer service include Customer Service, Call Center, Scheduling, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote customer service positions, which can be used as a reference in future career path planning. As a Remote customer service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote customer service. You can explore the career advancement for a Remote customer service below and select your interested title to get hiring information.
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