Recent Searches

You haven't searched anything yet.

148 Remote Customer Service Representative Jobs in Indianapolis, IN

SET JOB ALERT
Details...
International Medical Group
Indianapolis, IN | Full Time
$34k-43k (estimate)
8 Months Ago
Professional Management Enterprises
Indianapolis, IN | Full Time
$34k-43k (estimate)
2 Days Ago
Closets by Design
Indianapolis, IN | Full Time
$33k-41k (estimate)
1 Day Ago
Inotiv
Indianapolis, IN | Full Time
$43k-56k (estimate)
Just Posted
Goldart Consulting
Indianapolis, IN | Full Time
$36k-46k (estimate)
2 Months Ago
Destinee Travel
Indianapolis, IN | Full Time
$38k-47k (estimate)
2 Weeks Ago
LiveOps
Indianapolis, IN | Full Time
$38k-47k (estimate)
1 Month Ago
Roadrunner Transportation Services, Inc.
Indianapolis, IN | Part Time
$34k-42k (estimate)
7 Months Ago
GNAP, LLC
Indianapolis, IN | Full Time
$37k-46k (estimate)
11 Months Ago
U-Haul
Indianapolis, IN | Part Time
$35k-44k (estimate)
11 Months Ago
CLASSIC CLEANERS
Indianapolis, IN | Other
$33k-41k (estimate)
4 Months Ago
Franks Paddlesports Livery Co
Indianapolis, IN | Full Time
$38k-47k (estimate)
3 Days Ago
The Royal Group
Indianapolis, IN | Full Time
$36k-45k (estimate)
1 Week Ago
TEKsystems
Indianapolis, IN | Full Time
$36k-46k (estimate)
2 Weeks Ago
MCG LLC
Indianapolis, IN | Full Time
$36k-45k (estimate)
2 Weeks Ago
TEKsystems
Indianapolis, IN | Full Time
$38k-48k (estimate)
2 Weeks Ago
TEKsystems
Indianapolis, IN | Contractor
$47k-62k (estimate)
1 Month Ago
Quipt Home Medical
Indianapolis, IN | Full Time
$27k-33k (estimate)
2 Months Ago
PSC Industries
Indianapolis, IN | Full Time
$33k-42k (estimate)
8 Months Ago
Westminster Information Technology
Indianapolis, IN | Full Time
$52k-67k (estimate)
2 Days Ago
Rockwood Design, Inc.
Indianapolis, IN | Full Time
$52k-67k (estimate)
2 Days Ago
Demandwell
Indianapolis, IN | Full Time
$52k-67k (estimate)
2 Days Ago
Leidos
Indianapolis, IN | Full Time
$36k-45k (estimate)
3 Days Ago
Fitzsimmons Home Medical
Indianapolis, IN | Full Time
$36k-45k (estimate)
3 Days Ago
Milliner & Associates
Indianapolis, IN | Temporary | Full Time | Contractor
$31k-40k (estimate)
3 Days Ago
Swagelok Indiana | Cincinnati
Indianapolis, IN | Full Time
$51k-67k (estimate)
1 Week Ago
Destinee Travel
Indianapolis, IN | Full Time
$38k-47k (estimate)
1 Week Ago
U.S. LUMBER GROUP
Indianapolis, IN | Full Time
$31k-39k (estimate)
3 Months Ago
Seiler Instrument & MFG Co Inc
Indianapolis, IN | Full Time
$33k-41k (estimate)
6 Months Ago
Remote Customer Service Representative
$34k-43k (estimate)
Full Time | Ancillary Healthcare 8 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

International Medical Group is Hiring a Remote Remote Customer Service Representative

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers. We are now accepting applications to fill our next training class.

JOB DETAILS

  • Location: Position will start in office during training. Will have the opportunity to transition to remote upon successful completion of training and meeting department eligibility requirements -- targeted at 60 days. 
  • The class start date will be Monday, February 12th, 2024
  • Work from home date for those who meet eligibility requirements is April 8th, 2024
  • Must be willing and able to commute to the Indianapolis office on a daily basis until the eligibility requirements to work remote are met
  • In order to work from home, individuals must have a designated workspace in a room with a door and high speed internet.
  • Base Pay: $17.00 per hour plus participation in the monthly performance bonus plan if qualifications are met*
  • Schedule will be 11am-8pm with one day every weekend 
  • Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

JOB SUMMARY

At IMG, we refer to the Customer Service Representative as an Assistance Coordinator. They are responsible for answering incoming phone calls while ensuring an excellent level of customer service and productivity. Types of calls include answering benefit questions, making updates to policies, helping callers setup a new claim and giving claim status on existing claims.

PERKS

  • Monthly performance bonus up to 30% of monthly base pay based on 40 hours per week (*must meet department standards and qualifications)
  • On-Site Fitness Center
  • Comprehensive Benefits package including Medical / RX / Dental/Vision Insurance
  • 401k Plan with company match
  • Paid Time Off
  • Free Employee Parking
  • Casual Dress Environment
  • Tuition Reimbursement Plan

DUTIES AND RESPONSIBILITIES

  • Answer and address a high volume of incoming phone calls in a professional and courteous manner while maintaining performance metrics, quality standards, and HIPAA compliance
  • Document call outcomes in customer relationship management tool
  • Availability to work some holidays and weekend days. Job may require flexible scheduling to grow in the company
  • Mentoring and helping new employees when asked
  • Assist in special projects or tasks as needed

QUALIFICATIONS

  • 1 year of experience in a customer service role analyzing and solving internal and external customer issues
  • Basic level of proficiency in Microsoft Office Suite software
  • Demonstrated ability to multi-task - navigate systems on dual monitors and type while on a call
  • Global geographical and cultural awareness
  • Excellent interpersonal, written, and oral communication skills
  • Enjoy working with people
  • Self-motivated with proven ability to maintain positive attitude
  • Strong stress management and ability to work in a fast-paced environment.

PREFERRED SKILLS

  • Personality characteristics like patience and tact
  • Attention to detail
  • Analytical and problem-solving skills
  • Bilingual – Proficient verbal and written communication skills in a foreign language (including but not limited to Spanish, Portuguese, Mandarin, and/or French) a plus but not required

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$34k-43k (estimate)

POST DATE

07/16/2022

EXPIRATION DATE

02/06/2024

WEBSITE

imglobal.com

HEADQUARTERS

INDIANAPOLIS, IN

SIZE

200 - 500

FOUNDED

1990

TYPE

Private

CEO

ROGER B BARWICK

REVENUE

$50M - $200M

INDUSTRY

Ancillary Healthcare

Related Companies
About International Medical Group

IMG is a provider of health and travel medical insurance services.

Show more

International Medical Group
Full Time
$80k-97k (estimate)
3 Weeks Ago
International Medical Group
Full Time
$22k-27k (estimate)
2 Months Ago

The job skills required for Remote Customer Service Representative include Customer Service, Problem Solving, Scheduling, Microsoft Office, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Service Representative. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
InterSolutions
Full Time
$29k-36k (estimate)
Just Posted
For the skill of  Problem Solving
NORTH GIBSON SCHOOL
Full Time
$49k-72k (estimate)
2 Days Ago
For the skill of  Scheduling
Brickyard Healthcare
Full Time
$118k-179k (estimate)
Just Posted
Show more

The following is the career advancement route for Remote Customer Service Representative positions, which can be used as a reference in future career path planning. As a Remote Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Service Representative. You can explore the career advancement for a Remote Customer Service Representative below and select your interested title to get hiring information.

Goldart Consulting
Remote | Full Time
$36k-46k (estimate)
2 Months Ago
Robert Half
Remote | Per Diem
$34k-43k (estimate)
1 Week Ago