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mdINR, a national supplier of in-home INR monitors, is looking for Call Center Representatives that will be a liaison between our company and current customers. A successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Requirements
· Previous experience working from home and/or in a call center preferred
· Strong phone, and verbal communication skills along with active listening
· Ability to multi-task, set priorities and manage time effectively
· Excellent attendance track record is important
· High school diploma
Must be able to provide your own computer hardware, software and home internet in a quiet/private environment. Employees are prohibited from being a caregiver at home during their shift while working remotely. The minimum requirements are:
Dual monitors, one needs to be at least 20" or bigger
Processor Speed 1.5-2 GHz
Main Memory 2-4 GB
Free Disk Space 572 MB
Keyboard Full size USB
Pointer Wireless Mouse
Audio USB Headset
Network Connector Wired Ethernet (WiFi is not supported)
Webcam
OS Version Win10 1809 (Chrome OS is not supported)
OS Update automatic
Antivirus updated, always scan mode
Browsers Supported IE, Chrome, Safari, Firefox
Internet Service Type Cable (Copper)
Additional Bandwidth 10 Mbps
Latency to FL <100ms, <10% deviation
Connection Type Wired to ISP Modem, 40 > Mbps DOWNLOAD, 10> Mbps UPLOAD
Job Type: Full-time
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: Remote
Full Time
Consumer Services
$28k-36k (estimate)
01/07/2024
05/07/2024
JOHNSON CITY, TN
7,500 - 15,000
1997
DEBBIE WEBSTER
$500M - $1B
Consumer Services
The job skills required for Remote Customer Service Representative include Customer Service, Call Center, Customer Satisfaction, Troubleshooting, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Customer Service Representative positions, which can be used as a reference in future career path planning. As a Remote Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Service Representative. You can explore the career advancement for a Remote Customer Service Representative below and select your interested title to get hiring information.