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Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, requests, and complaints in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate products or services
- Upsell products or services to maximize sales opportunities
- Conduct outbound calls to follow up with customers or provide additional information
Experience:
- Previous experience in a customer service role is preferred
- Strong communication skills
- Proficient in data entry and computer skills
- Ability to multitask and prioritize tasks effectively
- Sales experience is a plus
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$31k-39k (estimate)
02/23/2024
05/15/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Communication Skills, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.