Recent Searches

You haven't searched anything yet.

81 Customer Service Representative Jobs in Norfolk, VA

SET JOB ALERT
Details...
Life Protect 24 7 Inc
Norfolk, VA | Full Time
$34k-42k (estimate)
0 Months Ago
Classic Collision
Norfolk, VA | Full Time
$37k-46k (estimate)
1 Week Ago
Liberty Military Housing
Norfolk, VA | Full Time
$41k-53k (estimate)
1 Week Ago
Dollar Tree
Norfolk, VA | Full Time
$31k-39k (estimate)
1 Week Ago
elevancehealth
Norfolk, VA | Full Time
$40k-51k (estimate)
5 Months Ago
The UPS Store
Norfolk, VA | Full Time
$33k-41k (estimate)
6 Months Ago
Sunrise Systems
Norfolk, VA | Full Time
$36k-45k (estimate)
1 Week Ago
Smart Solutions
Norfolk, VA | Full Time
$30k-38k (estimate)
10 Months Ago
PRO IT
Norfolk, VA | Contractor | Full Time
$36k-45k (estimate)
2 Weeks Ago
SANITARY LINEN SERVICE
Norfolk, VA | Part Time
$32k-40k (estimate)
8 Months Ago
PSI Virginia
Norfolk, VA | Full Time
$30k-38k (estimate)
11 Months Ago
U-Haul
Norfolk, VA | Full Time
$34k-43k (estimate)
0 Months Ago
OED Solutions
Norfolk, VA | Full Time
$35k-44k (estimate)
2 Months Ago
Family Dollar
Norfolk, VA | Full Time
$31k-39k (estimate)
3 Months Ago
Citi
Norfolk, VA | Full Time
$36k-45k (estimate)
2 Weeks Ago
Citibank N.A.
Norfolk, VA | Full Time
$36k-45k (estimate)
2 Weeks Ago
VIA
Norfolk, VA | Full Time
$32k-40k (estimate)
5 Months Ago
Getem Services
Norfolk, VA | Full Time
$30k-38k (estimate)
1 Month Ago
Waste Connections
Norfolk, VA | Full Time
$35k-44k (estimate)
2 Months Ago
CMACgm
Norfolk, VA | Full Time
$39k-49k (estimate)
1 Month Ago
Hampton Roads Transit
Norfolk, VA | Full Time
$34k-43k (estimate)
0 Months Ago
Foundever
Norfolk, VA | Full Time
$38k-47k (estimate)
2 Weeks Ago
Penske
Norfolk, VA | Other
$36k-45k (estimate)
4 Days Ago
Avis Budget Group
Norfolk, VA | Part Time
$36k-46k (estimate)
1 Month Ago
Vestine HR Solutions
Norfolk, VA | Full Time
1 Day Ago
Avis Budget Group
Norfolk, VA | Full Time
$37k-47k (estimate)
9 Months Ago
Avis Budget Group
Norfolk, VA | Full Time
$35k-44k (estimate)
10 Months Ago
OED Solutions
Norfolk, VA | Full Time
$49k-64k (estimate)
1 Month Ago
Customer Service Representative
$34k-42k (estimate)
Full Time | Durable Manufacturing 0 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Life Protect 24 7 Inc is Hiring a Customer Service Representative Near Norfolk, VA

 
Is your mission helping others? 

Is your passion customer service?

If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position. Life Protect 24/7 is searching for self-motivated, high performing individuals with a desire to advocate for others, challenge themselves, become leaders in providing a world class customer experience and solidifying relationships with our customer base. 

Schedule:

  • 9am-7pm Monday,

  • 10am-7pm Tuesday - Friday, and

  • 9am-5pm every other Saturday 

How do you do that?

You will receive calls from diverse customers that have questions, need to update their service, or requesting to cancel – a medical and security alert system that goes wherever you do. A service that helps rescue over 4,500 individuals every month.

You will report to the Customer Relations Manager and be responsible for handling inbound cancellation calls, questions, and inquiries from our client base in a respectful and professional manner. Preserving the relationship and improving our customers’ relationship will be at the forefront of your service. You will listen patiently, engage with the customer, show empathy, build rapport, track information, and offer solutions while providing a world class customer experience. These qualities will help you review each customer's situation, determine the best approach to update the customer’s account, increase account retention, and answer product questions and customer concerns.

Other responsibilities include:

  • Handling cancellation calls by listening to the customers concerns and providing solutions to retain the customer

  • Handling customer questions, inquiries, and complaints in a professional manner

  • Identifying and reporting escalated issues and complaints to management

  • Processing cancellations and returns

  • Offering savings opportunities and switching the form of payment when applicable

What we offer:

  • Weekly Pay

  • Paid Training

  • Paid OT on Saturdays

  • Paid Time Off

  • Medical, Dental, Vision, AD&D, and Life Insurance

  • HSA Options

  • 401k with Company Match

  • Employee Development Program

  • Employee Product Discount

  • Beautiful Call Center Work Space

  • Convenient access to walking trails and Norfolk Premium Outlets

  • Potential to work Remote (Work From Home) / Hybrid available to employees after 6 months based on preformance

What you offer:

  • Must be at least 18 years of age

  • High school diploma or equivalent

  • Able to work on-site in Norfolk, VA

  • Strong computer and interpersonal communication skills 

  • 1-2 years of customer service and retention in a contact center, service industry, or retail sales

  • A customer focused approach with adaptability to new situations 

  • Ability to multitask, prioritize, and manage time 

  • Motivation, and desire to achieve powered by YOU!

Pay: $14/hr base pay | With Customer Relations based commission, Specialists earn between $16-$20 /HR

Schedule:

  • 9am-7pm Monday,

  • 10am-7pm Tuesday - Friday, and

  • 9am-5pm every other Saturday 

If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.

Glad we met!

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.

Job Type: Full-Time

Questions? 757-392-7557

#CSR

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$34k-42k (estimate)

POST DATE

05/05/2023

EXPIRATION DATE

05/12/2024

WEBSITE

lifeprotect247.com

HEADQUARTERS

Norfolk, VA

SIZE

50 - 100

INDUSTRY

Durable Manufacturing

Show more

The job skills required for Customer Service Representative include Customer Service, Call Center, Life Insurance, Listening, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Sun Tan City
Full Time
$80k-108k (estimate)
Just Posted
For the skill of  Call Center
CMP Global
Full Time
$68k-87k (estimate)
2 Days Ago
For the skill of  Life Insurance
Building & Earth Sciences
Full Time
$65k-87k (estimate)
Just Posted
Show more

The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

Sunrise Systems
Full Time
$36k-45k (estimate)
1 Week Ago