ESSENTIAL FUNCTIONS AND RESPONSIBILITIES.

• Respond to inquiries and function as liaison between faculty, administrators, staff, students, and other outside contacts on a daily basis.
• Manage incoming calls and refer to appropriate individuals.
• Coordinate activities and events for the assigned departments.
• Coordinate travel and accommodations for conferences.
• Coordinate all details of meetings, i.e., distribute meeting notices, coordinate refreshments, take minutes of the meetings, coordinate materials for distribution, and timely distribution of the meeting minutes.
• Prepare purchase orders; check requests, etc. for assigned departments.
• Maintain and update current files.
• Type memos, letters, and minutes of meetings.
• Open and distribute mail as requested.
• Assist in preparation of presentations
• Other duties as requested and/or assigned.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• Highschool degree or GED required.
• Bachelor’s degree preferred.
• Three (3) to five (5) years’ experience in administrative or clerical role.
• Advanced knowledge of Microsoft Office Applications and Blackboard.
• Experience in managing multiple projects simultaneously of a routine and complex nature.

Knowledge and Skills

• Strong ability to work with and learn a variety of computer systems.
• Ability to maintain confidentiality.
• Demonstrate time management skills and organizational skills.
• Ability to problem-solve.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, read, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possession of public communication skills that allow professional representation of Liberty University College of Osteopathic Medicine to a variety of business and community customers and associates.
• Demonstrated strong organizational and clerical skills, having knowledge of administrative and clerical procedures and systems such as Microsoft Office, managing files and records, transcription, designing forms, and other office procedures and terminology, and the ability to prioritize work and meet deadlines.
• Excellent computer skills.
• Ability to interpret, adapt, and apply knowledge of guidelines, policies, and procedures in a variety of situations.
• Ability to contribute to a team environment and contribute expertise at appropriate times while recognizing each team members strengths and contributions.
• Use of “listen first" communication style to ensure that everyone is heard so the best decision can be reached.
• Excellent interpersonal skills, with the ability to show respect to their colleagues and to work in a collegial manner.
• Knowledge and sensitivity to critical and subtle issues which can potentially impact academic performance and wellness, particularly for students from culturally and socio-economically diverse backgrounds.
• Demonstrated experience effectively advising students.
• Passion to ensure both academic success and overall personal wellness.
• Ability to maintain strict confidentiality in accordance with FERPA guidelines.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
• Exercise critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Active learning by understanding the implications of new information for both current and future problem-solving and decision-making needs.
• Systems analysis and evaluation to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes; identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Skilled negotiator, with the ability to positively persuade and influence behaviors.
• Exercise time management of self and team members

Physical and Sensory Abilities

• Social perceptiveness, being aware of others’ reactions and understanding why they react as they do.
• Occasionally required to travel to local and campus locations.
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well lighted and the noise level is moderate.

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) is required for travel in the performance of the essential functions of this position. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.