ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

General Office Support

• Operate the front desk by greeting guests and answering phone calls

• Properly distribute mail and direct calls to the appropriate staff members

• Maintain office organization, coffee station, and general cleanliness

• Resolve issues by contacting the appropriate departments by submitting Work Orders, IT Requests, or contacting Facility Management

• Manage swiper check-in at the front desk

• Assist with facility and operational improvement projects

• Perform other administrative and clerical tasks as assigned

Event and Program Support

• Provide support for all department events including research, planning, and logistics

• Coordinate internal and external collaborations and manage communications with other departments and external vendors

• Assist with event promotions (tabling, handing out flyers, etc.)

• Interact with students and manage swiper at events

• Supervise and aid in the setup and teardown of events

• Assist with the management of CSER participation within the office and events

• Assist with CFAW events and programs

• Represent the department at university events

Assist the department with all other duties as assigned

QUALIFICATIONS AND CREDENTIALS

Minimum Qualifications

• LU Undergraduate or Graduate student

• Eligible for Work-Study

• Ability to work 18-20 hours per week

• Flexible schedule: some weekends and evenings required

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Strong computer, administrative, and organizational skills

• Must be able to maintain the confidentiality of sensitive student information

• The ideal applicant will give a minimum 1-year commitment to the position

Preferred Qualifications

• Customer service experience

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.

• Ability to understand, speak, and write English to convey messages and correspond articulately and professionally.

Problem-Solving

• Intuitively able to reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations.

• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.

• Regularly required to hear and speak to effectively communicate orally.

• Occasionally required to stand, walk, and climb stairs to move about the building.

• Handle materials, reach overhead, kneel, or stoop to conduct business.

• Regularly lift 30 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well-lighted, and the noise level is moderate.