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Leisure Sports Service Department
Job Description
SERVICE DESK AGENT
MISSION
To create great first and last impressions for members and guests, and to control club access. Answer incoming telephone calls promptly and handle them professionally. Be aggressively hospitable to members and guests as they enter and exit the club, and use names at every opportunity. Track member usage and guest registrations - ensure that guest cards are filled out completely and accurately. Enforce all club policies relating to the Service Desk. Assist members with account changes and billing questions. Assist the Service Desk Supervisor and other departments in administrative duties and projects as requested. Stay informed of current sales and marketing promotions (internal and external), current club programming, and special events or functions occurring each day.
REPORTS TO
Service Desk Manager
DRIVERS of SUCCESS
PRIMARY RESPONSIBILITIES
ESSENTIAL PHYSICAL REQUIREMENTS
Qualified candidates, with or without reasonable accommodations, must be able to:
Part Time
Investment Management
$45k-57k (estimate)
04/24/2024
06/23/2024
leisuresportsinc.com
PLEASANTON, CA
1,000 - 3,000
1980
ZHENG WAN
$10M - $50M
Investment Management
The job skills required for Service Desk Agent include Service Desk, Communication Skills, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Agent positions, which can be used as a reference in future career path planning. As a Service Desk Agent, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Agent. You can explore the career advancement for a Service Desk Agent below and select your interested title to get hiring information.