Leisure Sports Service Department. Job Description. SERVICE DESK AGENT. . MISSION. To create great first and last impressions for members and guests, and to control club access. Answer incoming telephone calls promptly and handle them professionally. Be aggressively hospitable to members and guests as they enter and exit the club, and use names at every opportunity. Track member usage and guest registrations - ensure that guest cards are fille...
Leisure Sports Youth Programming Department. Job Description. KIDS CAMP COUNSELOR (Seasonal). MISSION. To personally contribute to the Kids Camp goal of providing fun, educational and varied activities for all campers, in a safe, positive and welcoming environment. To participate in and lead camp activities such as games, arts and crafts, sports, rock climbing, swimming, cooking, special events and field trips. REPORTS TO. Junior Programming Dire...
Leisure Sports Aquatics Department. Job Description. SWIM INSTRUCTOR (Seasonal). MISSION. To provide members and non-members an opportunity to learn, improve and enjoy swimming and the aquatic environment by providing professional instruction to individuals and groups of all ages and ability levels. Ensure a positive learning experience for every student. Exhibit high energy, enthusiasm and a love of swimming when teaching. To get and keep member...
Leisure Sports Food and Beverage Department. Job Description. SERVICE ASSISTANT. MISSION. Ensure a pleasant and enjoyable dining experience for all customers. Adequately stock and maintain side stations according to pars. Properly maintain and breakdown station and assist in the housekeeping of the restaurant. Assist servers with delivery of food order as needed. Help ensure the public and seating areas meet Renaissance ClubSport standards for cl...
Leisure Sports Hospitality. Job Description. MEMBERSHIP ACCOUNT REPRESENTATIVE. . MISSION. The main mission of the Membership Account Representative (MAR) team is to manage existing membership accounts (individual and corporate) by answering and responding to all incoming member calls and emails. The MAR team's goal is to provide excellent Customer Service while focusing on member retention. Monthly membership retention goals can be achieved by r...
Food and Beverage Department. Job Description. DELI COUNTER ATTENDANT. MISSION. Ensure a pleasant and enjoyable experience for all customers. To greet customers as they approach the deli counter. To provide high quality and efficient preparation of customer food orders. To take orders in a service-oriented manner, demonstrating complete knowledge of all menu items, ingredients and prices, and employing suggestive selling skills where appropriate....
Leisure Sports Facilities Department. Job Description. FLOOR COVERAGE MANAGER. MISSION. To ensure the club, and every department, opens and closes exactly on time every day. Ensure the club is clean, safe, and efficiently and properly operated in all departments throughout the day. Objective is to meet or exceed all Leisure Sports and IHRSA standards for cleanliness, safety and member service. Supervise the shift-ending assignments for the night ...
Leisure Sports Childcare Department. Job Description. CHILDCARE ATTENDANT. MISSION. To personally contribute to the Kid's World team goal of providing fun, educational and caring childcare services to the children of members and guests, in a safe, warm and welcoming environment. Build rapport with and take a genuine interest in all children and parents utilizing the club’s childcare services. To participate in everyday activities such as organizi...
Leisure Sports Spa Department. Job Description. MASSAGE THERAPIST. MISSION. Create a relaxing spa experience for members and guests. Greet each client with a positive and inviting presence, and assist each individual with any requests they may have. To handle each client in a friendly and professional manner. make each individual feel special. Customize massage services to provide personalized attention, specific to the needs and wants of the ...
Leisure Sports Service Department. Job Description. FRONT OFFICE AGENT. MISSION. To create great first and last impressions for hotel guests. Be aggressively hospitable to guests as they check in and check out of the hotel, and use names at every opportunity. To greet and register guests. assign rooms, issue room keys, and provide directions to rooms. In the absence of the Concierge, serve as a resource for all hotel guests for information on ...
