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Customer Service Representative About LEER Group, LLC. http : / / www.leer.com / COMPANY BACKGROUND : LEER GROUP, LLC is North America's largest manufacturer and supplier of fiberglass and aluminum truck caps and tonneaus for residential and commercial applications.
The group is comprised of eight companies : LEER , Snugtop, Bedslide, Pace Edwards , Century, Raider, StateWide Windows , Waypoint Logistics and Se-Gi .
Together, these companies have manufacturing plants in Pennsylvania, Indiana, Washington , Oregon, and California and sell through more than 1,300 independent dealers to individuals, small businesses, exporters, new car and truck dealerships, and fleet operators.
Founded in the late 1960s, LEER is the most widely recognized brand name in the truck cap industry and the number-one selling brand of pickup truck caps and tonneau covers in the country.
LEER truck caps are custom-manufactured in Indiana, California, and Pennsylvania and delivered by a company-owned truck fleet to more than 800 independent LEER retailers.
The industry leader in innovation, quality and customer service, LEER offers the industry's most complete selection of truck caps for consumer and commercial use, fiberglass tonneaus, retractable tonneau covers, and a soft roll-up cover.
With its wide range of products, dozens of standard and optional features, and its partnerships with racking and storage solutions companies such as Thule, LEER offers products that appeal to a large and diverse customer base.
Customized ordering ensures LEER can create a truck cap or tonneau for urban or rural use that appeals to families, hunters and fishermen , cyclists and boating enthusiasts or anyone who needs a stylish, well-built cargo solution.
For its commercial and fleet customers, LEER offers truck caps customized with dozens of trade-related options and storage systems.
A subsidiary of J.B. Poindexter, a privately held diversified manufacturing company, LEER Group offers a vast variety of career opportunities, internally as well as within the J.
B. Poindexter family of companies . We offer competitive salaries and progressive benefits including health, dental, vision, life insurance, disability plans, 401K, paid time off, tuition reimbursement and more .
You will be challenged . You will be proud. Overall Responsibilities : The Customer Service Representative (CSR) fields calls from customers to process orders and works to resolve issues they raise concerning orders, shipments, or billing.
A successful CSR must understand the TAG business, so they can resolve various types of customer issues. Customer Service Representatives must show empathy or sensitivity to the customer regarding the issue at hand. RESPONSIBILITIES :
The Director of Operations shall actively ensure that his / her own activities and those of all employees within the facility meet this obligation .
LEER GROUP 's critical standards and procedures related to expected conduct are detailed on the company website . The Director of Operations is expected to be familiar with these policies and ensure that they are implemented in all areas of control.
SAFETY : Safety is paramount at any LEER GROUP operation . The CSR is expected to abide by the company's safety program and follow the safety policy always .
Never walk past an unsafe act. Required Education : High School Travel Required : No Virtual Job : false
Last updated : 2024-05-13
Full Time
Durable Manufacturing
$41k-52k (estimate)
05/11/2024
05/22/2024
leerinc.com
CARROLL, IA
50 - 100
1952
STEVE DOLEZEL
$10M - $50M
Durable Manufacturing
Through decades of commitment to product development, customer service and a relentless focus on American-made manufacturing excellence, Leer has continued to shape and drive innovation in the temperature-controlled storage industry. Were dedicated to the success of all our customers be that customers of our iconic white Ice Merchandisers, Ice Vending Machines, Refrigerated Transports, Reach-In Storage Freezers, or our custom-built Walk-In Coolers & Freezers. Wed be honored to earn your business and become your trusted partner in temperature-controlled storage solutions. When you buy from Lee...r, youre not just buying our products but a commitment from all of us and thats a promise to be with you every degree of the way. We're confident our products provide a value that cannot be beaten.
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The job skills required for Customer service include Customer Service, Problem Solving, CSR, Microsoft Office, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service positions, which can be used as a reference in future career path planning. As a Customer service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service. You can explore the career advancement for a Customer service below and select your interested title to get hiring information.