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Retail Operations Manager
Laurel Bakery Brooklyn, NY
$112k-148k (estimate)
Full Time 2 Months Ago
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Laurel Bakery is Hiring a Retail Operations Manager Near Brooklyn, NY

Job Responsibilities and Duties
  • Operational Management:
    • Oversee the day-to-day operations of the bakery to ensure smooth running and high standards of service, including ensuring proper staffing levels at all times.
    • Manage retail-related inventory levels, order retail related supplies, and negotiate with suppliers to ensure the bakery is well-stocked and cost-efficient.
    • Coordinate with the kitchen to ensure timely production and availability of products.
    • Develop and implement policies and procedures to improve efficiency and operations.
    • Ensure quality control of all beverages, providing additional training as needed.
    • Oversight of delivery and pickup platforms to maintain revenue targets set by partners.
    • Implement strategies to increase productivity and sales, while maintaining quality.
  • Administrative Tasks:
    • Handle barista scheduling, payroll processing (for all employees), and other administrative tasks to ensure the bakery runs efficiently.
    • Upload bakery invoices on a weekly basis, corresponding with Head Baker and vendors as needed to resolve any invoicing issues. 
    • Perform weekly cash duties, ensuring that daily cash deposits and cash tips are properly recorded and processed.
  • Human Resources:
    • Manage hiring, onboarding, performance appraisals, and employee development programs.
    • Lead, motivate, and train staff to ensure a high level of performance and morale.
    • Ensure HR documentation is all consistent and uniform to Redwood Hospitality’s systems.
    • Address employee grievances, enforce disciplinary actions, and ensure a harmonious workplace environment.
  • Compliance and Safety:
    • Ensure compliance with local, state, and federal regulations concerning health, safety, and the Department of Health requirements.
    • Implement and maintain safety protocols to protect employees and customers, including regular health and safety audits.
    • Stay updated with industry standards and regulations related to food safety and sanitation.
  • Customer Service:
    • Maintain high standards of customer service and ensure customer satisfaction.
    • Handle customer complaints professionally and efficiently, implementing measures to prevent future issues.
    • Develop and maintain relationships with regular customers, gathering feedback to improve services and products.

Job Summary

JOB TYPE

Full Time

SALARY

$112k-148k (estimate)

POST DATE

03/30/2024

EXPIRATION DATE

04/27/2024

Show more

Laurel Bakery
Full Time
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6 Days Ago
Laurel Bakery
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1 Week Ago

The job skills required for Retail Operations Manager include Customer Service, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Operations Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Operations Manager positions, which can be used as a reference in future career path planning. As a Retail Operations Manager, it can be promoted into senior positions as a Retail Store Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Operations Manager. You can explore the career advancement for a Retail Operations Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Operations Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Operations Manager job description and responsibilities

Oversee the merchandising of products across retail outlets.

02/05/2022: Lowell, MA

Monitor the operations of the customer service unit of retail outlets to ensure their services meet and exceed the expectation of customers.

03/13/2022: Portsmouth, OH

Must also visit retail locations so that they can evaluate the sales performance and level of customer satisfaction of each store.

01/30/2022: New London, CT

Need to focus on creating a positive atmosphere for customers and ensuring that they are satisfied with their shopping experience.

04/11/2022: Peoria, IL

Provide training to retail employees to develop their skills and enhance their job performance.

02/18/2022: Kingsport, TN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Operations Manager jobs

Typically earn either a Business degree or a Marketing degree.

03/25/2022: Tuscaloosa, AL

Experience in retail sales/customer services is also required for this job.

02/11/2022: Nashville, TN

Earn a master’s degree to seek advancement (optional).

02/28/2022: Modesto, CA

Entry Level Retail Operation Manager with no experience required.

01/23/2022: Ann Arbor, MI

Retail Operation Manager jobs with no degree required.

04/03/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Retail Operations Manager.

College of the Atlantic
Cleveland State University
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