We’re looking for a Business Office Manager who is excited to join our passionate, authentic and courageous team. We’re uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at Landmark Recovery is to make a promise to help our patients achieve their wildest dreams. Our mission is to unlock human potential and save a million lives over the next hundred years.

Join our team at Landmark Recovery and help transform the lives of people struggling with Substance Use Disorder. We operate Residential Treatment Programs that focus on supporting patients throughout their recovery journey, with a whole-person approach that emphasizes positive change and well-being. We're rapidly growing and currently have facilities in multiple states. Come be a part of our team and help provide quality care to those in need.

We’re always looking for people that raise the bar. Learn more about the bar here:

https://landmarkrecovery.com/wp-content/uploads/2023/03/2023.03.14-The-Bar-.pdf

Summary:

We're looking for a Business Office Manager who's highly organized, energetic, and people-savvy.

Our ideal candidate is someone who:

• Has experience in full-cycle recruiting and HR

• Is big-picture and detail-oriented

• Is authentic and passionate, with a high IQ & EQ

• Is comfortable juggling multiple priorities

• Enjoys working independently and collaboratively

• Has some capacity with being entrepreneurial and nimble

• Brings great care, integrity, optimism, and customer service to all they do

If this sounds like you, we want to hear from you.

Responsibilities:

The Business Office Manager works independently and collaboratively, liaising with Accounting, Finance, IT, and Recruiting departments to ensure information/system integrity, successful hiring, and training.

Other responsibilities include:

• Ensure daily, weekly and monthly financial responsibilities are completed with detail, accuracy, completeness and timeliness:

• Pay vendor invoices

• Interact with in-house and 3rd parties to ensure charges are sent and processed

• Collect payments from patients and deposit payments

• Organize, and as needed facilitate, new hire orientations

• Be the facility’s ambassador of our company culture

• Coordinate regular performance reviews, reward and discipline as needed, address complaints, and resolve problems

• Maintain personnel files, ensure everyone is up to date on certifications, licenses, etc., and respond to record requests

• Serve as facility expert on IT systems

• Backup our receptionist on the front desk, on the phone, etc. with great customer service

• Be the backup “Manager on Call” periodically

• Continuously improve systems and processes

• Protect the organization's value by keeping information confidential

• Collaborate with others in Accounting, Finance, Information Technology, and Human Resources departments

• Work cooperatively with all levels of employees, management and external agencies

• Do additional duties as assigned

• Report directly to the Executive Director

Qualifications

• AA degree or equivalent in HR, accounting or a related field

• 3 years of experience in HR

• Competency with Microsoft Office Suite

• Comfortable working with electronic health records

• Experience with personnel management is preferred

• Excellent verbal and written communication

• Experience in behavioral healthcare is preferred

• Personal passion or interest in substance abuse issues strongly preferred

• Commitment to drug-free lifestyle and responsible alcohol use is essential

• Authorization to work in the US is required

Location: Norfolk, VA

Start Date: ASAP, 3/13/2024

Schedule: Monday - Friday, 8:00am - 5:00pm

Compensation is $60,000 Benefits (Vision, Medical, Dental, Life, 401K, Paid Time Off, Family Leave).

We’re always looking for people that raise the bar. Learn more about the bar here.

https://landmarkrecovery.com/wp-content/uploads/2023/03/2023.03.14-The-Bar-.pdf

At Landmark Recovery, we believe diversity is a strength. We seek talented, qualified employees regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. We are proud to be an Equal Employment Opportunity Employer.

We respect the time and energy it takes to apply for the next step on your career path, so we will make every effort to contact you quickly after receiving your application. Thank you for your consideration and interest in working with us at Landmark Recovery.