Provide friendly, efficient, and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.

• Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests.
• Verify and swipe credit cards for authorization using electronic acceptance methods.
• Handle cash, make change and balance an assigned house bank.
• Post charges to guest rooms and/or house accounts as needed.
• Retrieve messages, mail, and facsimiles for guests as requested.
• Research and perform revenue audit function.
• Upon completion of audit, input information into general ledger system.
• File paid invoices in night audit packs.
• Research and respond to charge inquiries on a timely basis.
• Send copies of guest folios on a timely basis via fax or mail.
• File registration cards in suite number order.
• Notify guests of incoming faxes using the message function on the computer.

• High school graduate.
• One year Accounting experience.
• Fluency in job related English, both verbal and non-verbal.
• Provide legible communication and directions.
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers).

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