51 Front Desk Agent FT Jobs in Orlando, FL
Omni Hotels & Resorts is Hiring a Front Desk Agent FT Near Orlando, FL
| Requisition ID | 2024-106863 | # of Openings | 1 | Category (Portal Searching) | Front Office Operations |
Orlando Resort at Championsgate
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.
- To be thoroughly acquainted with all check-out procedures and policies.
- To be thoroughly acquainted with the AM and PM checklist.
- Be familiar with the Phone and Alarm System in the PBX department.
- To be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios.
- Be familiar with all systems and equipments as related to the Front Desk.
- Be familiar with all hotel rate plans and rate codes.
- Be familiar with all hotel amenities (Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program).
- Be familiar with all hotel facilities (F&B outlets, Business Center, Gift Shop, Fitness Center, Spa, Recreation, Leadbetter Academy, and Golf Club).
- To be familiar with the inter-relationship between the different departments (PBX, Guest Service, Housekeeping, F&B outlets, Gift shop, and Purchasing).
- Understand and perform cash handling processes.
- Understand the importance of our Medallia scores.
- Understand all Moments of Service for PBX, Guest Services and Front Desk.
- Maintain 4-Star/4-Diamond Standards of guest service.
Qualifications:
- Attain a high propensity for customer service.
- Previous cash handling experience.
Physical Requirements:
- Ability to stand for prolonged periods of time.
Working Environment:
- Interior of hotel.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job Summary
Full Time
Accommodations
$26k-34k (estimate)
11/23/2023
05/20/2024
omnihotels.com
DALLAS, TX
7,500 - 15,000
1996
ROBERT B ROWLING
$200M - $500M
Accommodations
Related Companies
The job skills required for Front Desk Agent FT include Guest Service, Front Office, Housekeeping, Cash Handling, Empowerment, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent FT. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent FT. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent FT positions, which can be used as a reference in future career path planning. As a Front Desk Agent FT, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent FT. You can explore the career advancement for a Front Desk Agent FT below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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