Scope of Position. The Bartender is responsible for the complete set up of the bar area and the preparation of drinks and the service of beverages and or food for all guests and servers. They need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and have control over liquor inventory. . Position Qualifications and Requirements. Education & Experience. High school diploma, GED documentation is p...
Scope of Position. The Banquet Captain is responsible for assisting Banquet Manager in overseeing banquet staff and coordinating banquet functions to ensure that groups using the hotel’s banquet facilities are completely satisfied, while maintaining high standards of service. Position Qualifications and Requirements. Education & Experience. High school diploma or GED certification is preferred, and/or equivalent work experience. Previous supervis...
Job Summary. The Telephone Operator's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination. ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service. Job Duties & Functions. Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with...
Scope of Position. The Front Desk Supervisor is responsible for ensuring the operation of the front office and night audit in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Maintains an active supervisory role in respects to all front office departments. Position Responsibilities and Qualifications. Education & Exper...
Scope of Position. The Busperson is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of. operation. The bus person must insure that all tables are kept clean and presentable with clean china. glassware, silverware and linen. Position Qualifications and Requirements. Education & Experience. High School diploma...
The Houseperson is responsible for maintaining the cleanliness and general appearance of public areas and corridors of the property as well as maintaining supplies and linen counts for the Room Attendants, and ensuring guest satisfaction whenever necessary. . Education & Experience. High school diploma or GED certification helpful or experience in a hotel or related field. Hotel knowledge preferred. Bi-Lingual preferred. . Physical Demands. Long ...
Scope of Position. The Catering Manager is responsible for coordinating, supervising, and assisting the Director of Catering or Director of Sales with the booking, servicing and coordination of catering/banquet events. The Manager maintains profitable operations and high quality products and service levels. He/she is expected to maximize revenues and exceed budgeted revenues, and to develop and implement strategies to increase business. Must act ...
Scope of Position. The Guest Services Supervisor is responsible for ensuring the operation of the Front Office, Concierge, and Bell Services, PBX and night audit in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Maintains an active supervisory role in respects to all front office departments. Position Responsibilitie...
Scope of Position. The Guest Service Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications. Education & Experienc...
. Scope of Position. The Guest Service Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications. Education & Experie...
Scope of Position. . The Operations Manager is strategic, hands on operations leader, focusing on all aspects of the rooms Division. Supervises, trains, schedules, inspects and evaluates the work and performance of Guest Services (Front Desk, Concierge, Guest Relations, Housekeeping, and Property Transportation.). Position Qualifications and Requirements. Education & Experience. Bachelor’s Degree in Hospitality – Management Experience in lieu of...
Scope of Position. . The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive. courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming. attitude and are proficient in all service questions and requests. Also responsible for collecting monies for. services rendered during a guest’s stay. . Position Responsibilities and Qualifications. Education & Experi...
