KILWINS HERITAGE
Our Core Purpose is: To create enjoyment and make people happy!
Our values are simple; Treat others as you want to be treated, Do your best, and Have fun! These values translate directly to a culture of people who are driven to provide an exceptional confectionery experience. Coupled with our high-quality products, in-store craftsmanship, and genuinely friendly team members, we create an atmosphere that our customers want to visit again and again. From sight to taste, touch, smell, and sound, a visit to Kilwins provides an authentic sensory and taste experience like none other.
Since our humble beginnings in 1947, Kilwins has been synonymous with unparalleled quality and genuine hospitality. Over the span of seven decades, we have grown from a single storefront to a renowned confectionery brand with over 160 franchisee-owned and locally operated stores nationwide. Our commitment to craftsmanship and attention to detail shine through in every handcrafted treat we offer, from delectable chocolates and creamy fudge to irresistible caramel apples and our famous Original Recipe Ice Cream.
 
Driven by our core values and guided by a vision for the future, Kilwins has set ambitious goals, including plans to expand our franchise network to 400 stores within four years. This marks a new era of opportunity and innovation for Kilwins, as we continue to delight customers and communities across the nation with our unique sensory and taste experiences.

Join us at Kilwins and be part of a legacy built on excellence, hospitality, and the simple joy of making people happy. Together, let's create moments of sweetness and delight that last a lifetime.
 
“Sweet in Every Sense since 1947”®

Job Description: Kilwins Project Manager
Company/Locations: Remote, primarily supporting the FL based market.
Reports to: Director of Project Management
Supervises: N/A
FLSA Status: Salaried/Exempt
Job Summary
The Project Manager for a Kilwins store build is responsible for all store build-out activities that are required to efficiently and cost-effectively open a store. The Project Manager for a franchisee build is responsible to ensure the franchisee meets the requirements of a Kilwins build. They must clearly communicate and document all build-out activities both verbally and in written form. From the time a lease and Franchise Agreement is signed until the store is completed, the Project Manager is responsible for the timely completion of the project.
The Project Manager is required to regularly and customarily exercise discretion in accomplishing store planning, construction, and fixturing. The Project Manager must have a clear understanding of the Kilwins operating system and the ability to effectively use the system while helping individual franchisees open their stores. The Project Manager will assist the development team in the site review analysis and help determine the feasibility of establishing a Kilwins in the location.
Essential Functions

For a Franchisee build a Project Manager will:
a. Provide guidance as necessary
b. Obtain and administer project insurance
c. Ensure store brand standards are clearly communicated to the franchisee
d. Create preliminary floor plan
e. Approve all franchisee build plans and ensure the franchisee meets the requirements of a Kilwins store
f. Pending a Kilwins Equipment Agreement, order and track equipment, coordinate delivery and installation
g. Require weekly progress reporting from the franchisee and communicate internally
h. Provide a final walkthrough of store confirming the store is ready for the opening team
For a Kilwins build a Project Manager will:
a. Execute store construction, architectural and engineering, and equipment agreements with Franchisee.
b. Ensure franchisee payments are made per the established payment schedule and Kilwins maintains financial leverage with hired contractors
c. Coordinate with area developer, landlord, and local municipalities to ensure a smooth transition to the construction phase
d. Create floor plan, specify fixtures and equipment, provide interior and exterior finishes and signage plan
e. Hire, supervise and coordinate an Architect and General Contractor
f. Obtain all permits necessary for the store build and monitor code compliance
g. Supervise all store build-out activities
h. Order and track equipment, coordinate delivery, and installation
i. Obtain and administer project insurance
j. Ensure all aspects of project conforms to lease and legal requirements
k. Quality Control of all aspects of the project
l. Develop and meet budgets and timelines
m. Provide weekly project updates to franchisee and franchise relations team
n. Coordinate final cleaning and preparation for acceptance of inventory
o. Acceptance and sign-off on the delivery of finished store from the contractor
p. Provide a final walkthrough of store confirming the store is ready for the opening team
8. Train franchisee on equipment operation and preventative maintenance.
9. The Project Manager also provides remodeling and updating assistance and ongoing construction support to existing stores.
10. The Project Manager will also be assigned local projects involving KCF and KQC facilities as they become necessary.
Core Competencies/Skills/Education Needed

Drug and Smoke-Free Workplace:
Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Equal Opportunity Employer (EOE)
Job Type: Full-time