• Call insurance companies regarding outstanding claims and document outcomes

• Audit patient accounts to ensure accuracy - and notify patients of any outstanding balance(s)

• Check clearinghouse for daily claims submissions and attach necessary documentation

• Complete appeals on misprocessed claims with additional information required

• Post received payments into practice management systems

• Pull reports weekly to assess office status and work need

• Track production and work completed - including daily work assigned by leadership

• Utilize balance sheet to balance bank amounts with practice management system amounts

• Complete semi-monthly phone calls with clients to build rapport and review identified trends

• Adhere to processes related to the AR teams goals.

JOB SKILLS/QUALIFICATIONS

· Knowledge ofDentalinsurance processes anddental terminology

· Enjoy working in a team environment

· Strong problem-solving skills and engaging interpersonal skills

· Excellent verbal and written communication skills (English), strong organizational skills and attention to detail.

· Proficiency in Microsoft Office.

· Knowledge of Dentrix Enterprise and/or Curve Dental software preferred

· Understanding of Insurance Plans.