Job Details

Description

Front Office / Back Office Medical Assistant - Bilingual preferred

Stockdale Clinics and Reach and Grow Clinic, LLC

$18.51 - $22.76 hourly

The Medical Assistant plays a crucial role in the efficient functioning of the outpatient office. The primary responsibilities include providing support to healthcare professionals, assisting with patient care, performing administrative tasks, and ensuring a smooth patient experience.

Responsibilities :

• Patient Care :
• Greet and prepare patients for examination, ensuring their comfort and privacy.
• Obtain and record the patient's vital signs, medical history, and chief complaints.
• Assist healthcare professionals with procedures, examinations, and treatments.
• Prepare and administer medications as directed by healthcare providers.
• Provide patient education on healthcare procedures, medications, and self-care instructions.
• Administrative Duties :
• Schedule patient appointments, procedures, and referrals, optimizing provider availability and patient flow.
• Maintain electronic health records (EHR), accurately documenting patient information, treatments, and test results.
• Handle incoming and outgoing phone calls, addressing inquiries, and scheduling follow-up appointments.
• Coordinate referrals to specialists, ensuring necessary paperwork and medical records are completed and transmitted.
• Manage medical supply inventory, restock supplies, and ensure proper storage and organization.
• Maintain a clean and organized clinical environment, including examination rooms and equipment.
• Communication and Collaboration :
• Communicate effectively with patients, healthcare professionals, and other staff members.
• Collaborate with the interdisciplinary team to coordinate patient care and facilitate efficient operations.
• Serve as a liaison between patients and healthcare providers, relaying messages and providing necessary follow-up.
• Compliance and Safety :
• Adhere to infection control protocols, maintaining a clean and sterile environment.
• Ensure compliance with HIPAA regulations, protecting patient confidentiality.
• Stay updated on industry standards, regulations, and best practices in healthcare.
• Cross-train as a medical receptionist : (Addl job description will be provided) Greeting and Welcoming patientsAppointment schedulingPatient registrationCheck-In and Check-outAnswering InquiriesInsurance Verification

Last updated : 2024-05-01