31 Customer service representative Jobs in Berlin, WI
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Kelly is Hiring a Customer service representative Near Berlin, WI
If you’re looking for a permanent *Customer Service Representative - Manufacturing *position, look no further! Kelly, in partnership with a large manufacturing company is looking for a *Customer Service Representative Manufacturing *in New Berlin, WI*.
Our client is looking to add to their expanding customer service group focused on having the right people and products in the right place and right time to ensure customer satisfaction.
Benefits : Health Insurance Options including PPO or HDHP with Health Savings Account* Dental Insurance, Vision Insurance, Life Insurance* Short Term Disability Insurance (Paid by company)* Long-Term Disability Insurance* 10 Paid holidays* 2 Weeks PTO - starting* 401(k) with 50% match up to your first 6%* Tuition reimbursement & Professional Advancement / Enhancement training *Details : * * Monday-Friday 7 : 30am-4 : 30pm* $22.
00-23.50 / hr. based on skills and experience* Work in office at customer location in New Berlin, WI (remote options not available) *Position Information : * * Answer incoming calls, faxes and email from customers and process new part orders* Provide answers to simple technical questions regarding products and parts* Conduct research of bills of material (BOM) and engineering drawings to identify correct replacement parts for customers’ specific model(s)* Issue Returned Material Authorizations (RMAs) and track RMA activity within the facility* Use internal Materials Resource Planning System (MRP) to generate quotes for orders* Follow up on all open quotes to pursue potential sales and record reasons for unconverted quotes* Use telemarketing and other marketing techniques to support departmental Parts Marketing Programs to grow business* Provide back up within and outside the department as needed*Required Experience / Qualifications : 1-3 years of Customer Service in a manufacturing or distribution center required* Associates Degree within Marketing or Communications preferred* 1-3 years of experience processing parts orders and RMAs* Skilled with reading and analyzing BOMs* Previous experience with an MRP / ERP system preferred* Experience developing and maintaining positive customer relationships* Excellent verbal and written communication skillsClick on *Apply Now* for instant consideration for this *Customer Service Representative - Manufacturing* position in *New Berlin, WI*.
We look forward to connecting with you! #P3
Last updated : 2024-04-27
Job Summary
Full Time
Television & Broadcasting
$34k-43k (estimate)
01/16/2023
05/11/2024
kellycorporation.com
GLENDALE, AZ
100 - 200
1987
Private
$10M - $50M
Television & Broadcasting
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The job skills required for Customer service representative include Customer Service, Call Center, Customer Support, Microsoft Office, Planning, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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