KAHUKU MEDICAL CENTER

Job Title: Rehabilitation Administrative Assistant

Department: Rehabilitation

Reports To: Director of Rehabilitation 

Status: PRN, non-bargaining 

Date: September 1, 2023 

Job Summary: Provides administrative support to the Rehabilitation Department and Director.

Supervisory Responsibilities:None 

Duties and Responsibilities:

• -Answer telephone phone calls promptly and relay messages to appropriate personnel.

• -Greeting and assisting patients, visitors and staff. 

• -Resolve patient or visitor questions and/or direct to the appropriate resource.

• -Coordinates therapists’ schedules, entering appointments, entering appointments into EMR. Calls all patients to schedule initial and ongoing appointments. Places patient reminder calls the day before the scheduled appointment.

• -Communicates with physician offices and insurance companies. Assures appropriate referral documentation and insurance pre-authorizations are received. Provides ongoing reports and communication as needed to referring physicians.

• -Works collaboratively with the Director of Revenue Cycle to assure referrals, preauthorization and other insurance requirements are met to enable billing and receipt of payment for services. 

• -Prepares and maintains departmental patient and administrative files.

• -Assists Director by maintaining rehabilitations professional staff in-service education, competency, and evaluation and licensure records.

• -Assist Director with employee timekeeping; maintains employee schedules and tracks time off requests.

• -Assist the director by maintaining rehabilitation professional staff in-service education, competencies, evaluations and licensure records. 

• -Assist the director in coordinating new hire interview and selection process. 

• -Orders and maintains departmental patient care and office supplies. Follow purchase requisition procedures. 

• -Complies with all hospital and departmental policies and procedures, safety program requirements, corporate compliance program standards of conduct, all applicable statutes, rules and regulations.