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Kafene is a leading point-of-sale financing partner dedicated to empowering flexible ownership solutions for underserved customers nationwide. By enabling our retail partners to offer flexible lease-to-own (LTO) purchase options for prime and nonprime consumers, Kafene helps merchants grow their customer base, and meet growing demand for furniture, appliances, electronics, tires and other durable goods. Utilizing more than 20,000 data inputs in tandem with cutting-edge AI and machine learning technologies, our platform creates a best-in-class experience for both merchants and customers. With over $100 million in sales since inception, we are rapidly growing and expect to double our scale in the next 12 months.
Our team values and celebrates our culture, and we are proudly selected as one of the Built-In Startups to Watch, Lendit Industry award finalist, and Forbes' Best Startup Employers.
What Will You Do?
- Accelerate growth for our company by increasing our merchant base through prospecting, and onsite visits to merchants.
- Ensure we are continuing to grow our lease volume by nurturing pre-existing relationships with Merchants and ensuring they’re upskilled on our existing suite of products.
- Provide support to merchants throughout the sales cycle through a close partnership with our underwriting and merchant support team.
- Train merchants on our Leasing programs and the Merchant portal to ensure seamless integration at the point of sale. This may include onboarding and training the Merchants’ management and Sales team.
- Visit on average 8-10 stores on weekdays.
- Support existing customers on specific lease applications or questions.
- Work closely with our customer success, and collections team to ensure a seamless handoff, following up to ensure all inquiries are resolved.
- CRM management of your book of business using HubSpot.
- Generate metrics to monitor your region and ensure you’re hitting growth targets.
- Managing the distribution of marketing and point-of-sale program materials.
Requirements
- You have a Bachelor’s degree in Business and/or a minimum of 2 years of experience in B2B Sales in the Fintech, Consumer Goods, F&B, and Transportation industries.
- Fluent in English; Ability to communicate fluently in Spanish is a plus.
- You’re a go-getter, you’re not afraid to knock on doors, and prospect in person.
- You employ a customer-first mindset and you’re always thinking about how to improve our merchant and customer experience.
- Proven ability to manage time, commitments and accounts effectively.
- Excellent phone etiquette and demonstrated customer service skills.
- Initiative-taking approach to problem-solving with the ability to generate positive outcomes.
- Strong attention to detail; self-starter; and the ability to multitask.
- You operate with a high level of integrity and can manage confidential information.
- Prior CRM experience (Hubspot or Salesforce preferred).
Compensation: $65,000 - $120,000 a year
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Kafene is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to jobs@kafene.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Full Time
$78k-107k (estimate)
01/05/2024
04/16/2024
kafene.com
New York, NY
<25
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