Lead Project Manager

Description: The Lead Project Manager assists the Director with the day-to-day operations and provides leadership, training, and support to the clinical staff to ensure high quality, ample volume, and efficient productivity. They maintain effective and positive working relationships with subjects, sponsors, Investigators, and employees. 

 Primary Responsibilities:

• Train new and current Project Managers and Research Assistants to ensure effective coordination in the clinical trials processes 

• Assist Project Managers and Research Assistants with assigned tasks as necessary

• Ensure pre-screens convert to screens and screens convert to randomizations 

• Monitor team’s workload, schedule, and capacity

• Provide clinical support and assistance in the assignment of PM’s, Raters, and other staff 

• Troubleshoot and resolve clinic, protocol, and SOP issues 

• Assist with assigned tasks as necessary 

• Problem solves protocol issues 

• Work closely with the Director to improve and streamline clinic processes 

• Work with Director, Recruitment, and other clinical team managers as necessary to find ways to increase visit volume 

• Liaison between PM team and other departments to ensure smooth, effective, and quality workflow

• Assist the Director with projects and tasks as assigned 

• Acting Supervisor or point of contact in the absence of the Director Maintains quality service and departmental standards by reading, understanding, and adhering to organizational Standard Operating Procedures (“SOP”) 

• Assist in establishing and enforcing departmental standards with study protocol adherence as necessary

• Explore new opportunities to add value to organization and departmental processes 

• Support the organization’s mission and goals 

• Attend applicable company-sponsored training

• Assist with PM team staffing planning, interviews, and performance evaluations

• Responsible for maintaining PM team PTO and schedule coverage 

• Facilitate rapid study startup 

• Assist with and attend SIVs as needed

• Assist with PSSVs and clinic tours as needed

• Assist with assignment of newly awarded trials: assessing PM team’s capacity and strengths/weaknesses to ensure effective assignments

 Knowledge, Skills, and Abilities:

• Outstanding verbal and written communication skills

• Excellent interpersonal and customer services skills 

• Strong time management and organizational skills In depth knowledge of industry regulations 

• Proven ability to and foster mentoring relationships

• Ability to create momentum and foster organizational change

Qualifications:

• Bachelor’s degree in a health-related field

• 3 years of Clinical Research experience

• Strong working knowledge of GCP and FDA guidelines

• Knowledge of medical terminology

• BLS Healthcare Provider required 

• Applicants that do not meet 100% of the above qualifications but who have a combination of related education and applicable experience may be considered upon approval