About the Team:

The HR Reengineering Lead will be part of HR WITA’s SSD Solutions Optimization team. This newly created team's future proposition is to provide process design engineering to HR process owners from across all HR disciplines, increasing automation, simplifying processes by leveraging technology to provide simple and effective employee focused processes.

About the Role:

This role will support the HR team to deliver process design and re-engineering solutions, ensuring the employee and manager experience is foremost in the design thinking. This is individual contributor role reporting to the HR Re-engineering Lead. It entails working in an agile environment partnering with project managers, process owners and specialists supporting process change.

Key Responsibilities:

• Prioritizing, managing and supporting analysis, design, development, and implementation of global HR processes and the supporting Citi technology
• Providing innovative approaches to ensure successful transformational change is implemented consistently across all HR sites globally.
• Conducting workshops and reviews in support of system redesign and HR business process reengineering (BPR)
• Defining process narratives and documenting workflow , identifying opportunities for productivity and efficiency.
• Evaluating the efficiency of controls and improving them continuously
• Developing global implementation plans engaging appropriate stakeholders , HR Business Partners, HR Delivery, HR disciplines, technology, legal and risk and control as appropriate.
• Leveraging data to provide insights for the HR on identifying future design and re-engineering opportunities
• Initiates the design, support implementation and communication of key processes changes related to the processes managed by HR.
• Ensures process design and re-engineering outcomes are effectively analyzed, reported and actioned
• Participates in ongoing communication across the global business to engage global HR employees in initiatives, processes and updates
• Responsible for planning and forecasting requirements in terms of resource management and allocation of work within the workstream or project in partnership with the project manager.

Key Skills and Qualifications:

• 6 years of experience
• Strong communication skills at all levels (written and verbal)
• Ability to work in agile and autonomous environment.
• High level of self-motivation and planning in order to achieve goals and meet deadlines.
• Ability to make considered risk decisions when ambiguity is a factor.
• Process oriented with the ability to conceptualize ideas
• Change management experience with a strong employee/manager focus
• Practice Citi Lean principles or an equivalent certification in process design or re-engineering
• Fluent English

Education:

Bachelor’s/University degree, Master’s degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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