20 Desktop Support Tech Jobs in Denver, CO
Judge Group is Hiring a Desktop Support Tech Near Denver, CO
Job Details
Salary: $19.00 USD Hourly - $20.00 USD Hourly
Description: Our client is currently seeking a Desktop Support Tech
- The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.
- Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers.
- Provide support to client-identified VIPs
- Responds to change management requests including installing new PC equipment, providing end-user desk-side support, and other related activities.
- Perform Install/Move/Add or Change (IMAC) activities.
- Perform all assigned desk-side support activities
- Display outstanding technical and professional services skills at all times
- Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
- Proactively communicate with the end user and service desk personnel regarding arrival times, repair time estimates, and the status of the repair
- Understands and follows all documented service operations policies and procedures.
- Other duties or certifications may be assigned to meet business needs
- Requirements
- Education and Experience:
- Typically requires technical school certification or the equivalent of 2-4 years of relevant experience
- Certifications and/or Qualifications:
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware systems
- Understanding of ITIL methodologies
- A certification is desired
- May require additional customer-specific certifications or training as required
- Skills:
- Excellence in communication and customer-facing skills
- Strong oral, written, and interpersonal skills
- Ability to follow instructions and processes with minimal instruction
- Ability to lift and or move various computer equipment up to 50 lbs.
- Additional requirements may exist if the offer of employment is extended
This job and many more are available through The Judge Group. Please apply with us today!
Job Summary
Full Time
Business Services
$48k-60k (estimate)
05/01/2024
06/30/2024
judge.com
FORT MYERS, FL
3,000 - 7,500
1970
Private
TINA GANNON
$200M - $500M
Business Services
Related Companies
About Judge Group
The Judge Group provides staffing, corporate training and digital consulting services.
The job skills required for Desktop Support Tech include Desktop Support, Customer Service, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Tech. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Tech. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Tech positions, which can be used as a reference in future career path planning. As a Desktop Support Tech, it can be promoted into senior positions as a PC Maintenance Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Tech. You can explore the career advancement for a Desktop Support Tech below and select your interested title to get hiring information.
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