The Desktop Support Tech II resolves internal user problems and ensures correct operation of personal computers. Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a Desktop Support Tech II may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, Desktop Support Tech II may require an associate's degree or its equivalent. Typically reports to a project leader or supervisor. Being a Desktop Support Tech II gains or has attained full proficiency in a specific area of discipline. Works under ...moderate supervision. Working as a Desktop Support Tech II typically requires 1-3 years of related experience.More Show Less
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