The Desktop Support Tech II resolves internal user problems and ensures correct operation of personal computers. Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a Desktop Support Tech II may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, Desktop Support Tech II may require an associate's degree or its equivalent. Typically reports to a project leader or supervisor. Being a Desktop Support Tech II gains or has attained full proficiency in a specific area of discipline. Works under ...moderate supervision. Working as a Desktop Support Tech II typically requires 1-3 years of related experience.More Show Less
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WHO WE ARE. Zinnia Open Insurance is advanced data-driven technology that accelerates innovation, enables unrivaled speed-to-market, deepens relationships with policyholders, and empowers better risk-based outcomes. Open transforms the end-to-end experience to make everything faster, more transparent, and more collaborative for consumers, carriers, and advisors. Zinnia is a new tech company, but we’re not new to insurance. We’re L&A experts and t...
General Summary. The Desktop Support Technician II provides mid-level technical support to end-users regarding computer hardware, software, telephony and audio/video troubleshooting and optimal set-up of equipment for software, hardware, and network use. Essential Job Functions. Provides support for audio and video conference infrastructure. Provides support for printing/scanning/faxing infrastructure. Provides support for phone system infrastruc...
