36 Customer Service Representative Jobs in Sandy, UT
Jordan Weyburn Insurance Agency Inc is Hiring a Customer Service Representative Near Sandy, UT
The Customer Service Representative provides an excellent customer experience for potential and existing customers. Identifies opportunities to cross sell and coordinates with Risk Advisors for follow-up. Assists The Jordan Weyburn Insurance Agency with attaining agency service and sales goals.
Customer Service
- Provides personalized, professional customer service experiences through building trust and developing strong customer relationships
- Must be comfortable on the phone with inbound and outbound calls from clients
- Responds to customer inquiries regarding coverages, billing, claims or products by following established agency processes and procedures
- Drives customer satisfaction by following:
- Personal Insurance Reviews, rate revision notification and claims process
- Processes changes to existing accounts and policies
- Serves as a liaison on behalf of the customer between the agency and various business partners
- Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed.
Agency Operations
- Performs daily administrative functions to assist Team
Insurance Sales
- Participates in mini- reviews of existing coverages and may advise customers regarding policy options
- Identifies cross-selling opportunities during customer interactions and takes appropriate action
- Contacts appropriate business partners for guidance when needed
Education/Licenses/Designations
- Required by state statutes to have proper insurance licensing to sell, solicit or negotiate insurance products. The following lines of authority are required for this position: Property; Casualty; and Life; (Health is optional)
- Valid driver's license required
Role Requirements
- Demonstrated customer service experience
- Effective communication skills
- Resourceful & Problem Solver
- Quick Learner
- Experienced with PC software applications (Microsoft Office)
Jordan Weyburn Insurance Agency Core Values
Attitude
Integrity
Community
Problem Solver
Grit
Job Type: Full-time
Pay: $40,000.00 - $44,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Compensation package:
- Bonus opportunities
Schedule:
- Monday to Friday
Application Question(s):
- How comfortable are you on the phone? In this job you will be reaching out to people you know little to nothing about often times.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Job Summary
Full Time
$36k-45k (estimate)
03/25/2024
05/09/2024
The job skills required for Customer Service Representative include Customer Service, Billing, Microsoft Office, Life Insurance, Customer Satisfaction, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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