Employment type: Full-time

Compensation: $15/hour start (pay differential for Spanish speaking applicants)

Location: KS, MO, or IA Residents Only.

ISPN is a proud employer providing job opportunities in the Technical Support field in Kansas City and surrounding areas for over 27 years, and we are happy to announce we have expanded our technician employment opportunities throughout the states of KS, MO, and IA!

About ISPN:

ISPN provides 24/7/365 technical support solutions over the phone for internet, phone, and video services across the United States & Canada. If you have a background in IT Support or knowledge of IT fundamentals including routers, LAN/WAN and network connectivity - we encourage you to apply! Details regarding ISPN’s Tech Support positions are as follows:

• Employees will be in a high-volume queue taking calls from end users for a wide variety of issues
• Employees will perform all training and job duties from your own personal dwelling / work space
• Positions start at $15.00/hr (pay differential for Spanish speaking applicants)
• Monthly & Yearly bonus incentives available for outstanding Merit.
• 401K w/ generous company match available following 6-month waiting period.
• Full Time status is available on day 1 for individuals who work 40 hours.
• (Full time employment includes medical, dental, and vision insurance offerings effective the first day of the month after 60 days of employment, as well as paid vacation, sick time, holiday pay)

Requirements:

• A stable internet connection (10/5 Mbps or better), an efficient PC/MAC desktop or laptop, and an available Ethernet port on your network switch, modem or router are required.
• Webcam and Audio speakers are required to complete our Zoom based Technical Training, and for Team Participation during ISPN employment.
• We are only hiring for FT roles at this time.

Job Type: Full-time

Salary: $15.00 per hour (pay differential for Spanish speaking applicants)

ISPN is looking for hard-working, courteous individuals who can provide patient customer service pertaining to technical issues, home networking, and end user devices. If you are motivated by solving complex problems, confident in your knowledge of networking, possess a passion for technology, and find joy through assisting others, we encourage you to send an application for this position!

Come join a great team!

Location:

Des Moines, IA (Required)

Work Location: Remote

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Holidays

Application Question(s):

• ISPN is only hiring in the states of KS, MO and IA at this time. Are you located in Kansas, Missouri or Iowa?

Experience:

• Customer service: 1 year (Required)
• IT support: 1 year (Preferred)
• TCP/IP: 1 year (Preferred)
• Software troubleshooting: 1 year (Required)

Location:

• St. Louis, MO (Required)

Work Location: Remote