Join our growing Allied Battery team.

Product —--------- Experience —--------- Culture

What You Will Do

Deliver first class customer experiences, and maintain an excellent inclusive employee experience.

• Handles inquiries from dealers on a variety of battery hardware and software related questions.
• Assists users with installation and updates of software and troubleshooting of related problems.
• Communicates regularly with other members of the support team to discuss recurring problems and to share solutions and best practices.
• Attends training sessions on new equipment, software, platforms, and other products; assists with development of user manuals and similar documentation for these products.
• As experience increases, provides training on hardware and software use to end users.
• Performs other related duties as assigned.

Qualifications

• At least 3 years of work-related experience with customer service and/or mechanical expertise preferred.

Ability to work with a team and cross train on other golf car related products

• Excellent verbal and written communication skills.
• Excellent interpersonal and telephone skills..
• Be reliable and extremely trustworthy.
• Be Excellent in your organizational skills and attention to detail.
• Have the ability to maintain confidential and meticulous records.
• Have excellent written and oral communication skills.
• OWN IT!

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer and phone system.

About Us!

• GREAT COMPANY CULTURE. We are FOCUSED, We are ALL IN, We are PROBLEM SOLVERS, and We are INNOVATIVE!
• REST AND RESET. 2 weeks of PTO

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• QuickBooks: 2 years (Required)
• Customer Serivce: 2 years (Required)

Ability to Relocate:

• St. Louis, MO 63122: Relocate before starting work (Required)

Work Location: In person