About us:

Ironside Insurance Group was founded in 2012 in downtown Boston’s financial district and has grown to become an industry leader, heavily invested in our neighborhood and community. We were named one of Inc 5000’s Fasted Growing Companies in 2021 and 2022 and named by The Insurance Journal as a “Best Agency to Work For”. Working at Ironside Insurance Group isn’t just a job. It’s your livelihood. We recognize that the work our employees do ties directly to our overall success. We pride ourselves on providing a positive and collaborative team environment for our employees while providing our customers with the best service and experience possible. 

If you have an interest in the insurance industry, are seeking an opportunity for supplemental income or are looking to join a growing local business that allows you the flexibility of a part-time schedule, please consider joining the Ironside team!

Candidate Qualifications:

The ideal candidate for this role will be an energetic, organized, tech savvy individual with a friendly demeanor who loves to sweat the small stuff. This is a part-time position working 25 hours a week from our Boston, MA office. These hours are flexible Monday-Friday, between the hours of 9:00 am - 5:00 pm. This is the perfect part-time position for someone who would love the ability to tailor the responsibilities to your strengths and interests,

Core Responsibilities:

• Manage various tasks over multiple platforms, ensuring consistent, smooth execution of our day-to-day agency operations, to include:
  • Working directly with the personal and commercial lines sales team to create and distribute weekly and monthly reports to help keep the teams on task and organized.
  • Tracking results for agency incentives.
  • Provide support with the daily review, organization, and distribution of all incoming electronic and physical correspondence, being aware of the sensitive and confidential nature of same.
  • Collaborate with leadership, attending team meetings to help draft employee facing correspondence.
  • Assist with the onboarding of new employees.
  • Take the initiative to support the team by identifying additional areas that allows you to further utilize your skillset to increase agency efficiencies.

Required Skills:

• Minimum 2 years administrative and/or customer service within an office environment.
• Critical thinker who has a keen eye to detail with a problem-solving mindset, overseeing ongoing projects from inception.
• Possesses a thorough understanding of computer software such as Microsoft office, browsers and other operating systems and demonstrate the ability to quickly learn additional portals.
• Solid verbal and written communication skills, both internally and across social media platforms
• Regularly demonstrate the ability to work both independently and as part of a team.

Benefits:

• Paid time off