• Office Manager

Benefits Offered

Medical (BCBS of LA)
Vacation
401-K

Employment Type

PROGRAM: Integrated Family Services

REPORTS TO: Program Director

SUPERVISED BY: Program Director

RESPONSIBILITIES:

1. Maintain all CARF & STATE report binders.

2. Ensure monthly supervision and quarterly chart reviews are conducted by Staff/Clinical Manager are filed properly

3. File records, answer phones, schedule/maintain Dr. appointments, check email throughout the work day, respond to emails, maintain roster requirements set by Managed Care Organizations, stay abreast on State and Federal form changes.

4. Review resumes and interview candidates for employment.

5. Complete new hire packets and ensure training is completed for all employees.

6. Keeps personnel informed of program changes and/or requirements.

7. Conduct quarterly/monthly/all inspections and drills and make sure they are completed, documented and filed properly.

8. Record, document and file minutes of staff meetings.

9. Coordinate staff training with Case Manager/Clinical Manager for community provider staff.

10. Provides assistance to professional staff in gathering needed information for submission of assessment information to Insurance Health Plans.

11. Responsible for intake of referrals and scheduling assessments.

12. Responsible for reminding clients of initial and concurrent assessment appointments and preparing documents for initial assessment appointments.

13. Responsible for communicating upcoming initial and concurrent assessments and concurrent reviews with Clinical Mangers.

14. Responsible for monthly insurance verification and updating insurance.

15. Responsible for posting authorizations as they are received.

16. Responsible for updating unit (service summary) spreadsheet and issuing assignment sheets to staff weekly.

17. Responsible for reviewing staff's reports for overlaps and overages.

18. Responsible for maintaining contact with community support workers regarding changes in client status.

19. Responsible for maintaining and filing time sheets for office staff and submitting to Program Director for payroll.

20. Responsible for making sure that all new client charts are made within a specified timeframe with maintaining current client charts with accurate, updated information.

21. Maintain an adequate amount of office supplies.

22. Follow all safety rules.

23. Complete annual training as it relates to the job description.

24. Completes other duties as assigned.

MINIMUM QUALIFICATIONS:

· High School graduate or greater level of educational achievement.

· Proven experience as an office administrator, office assistant or relevant role

. Excellent organizational and interpersonal abilities

. Familiarity with office management procedures

. Outstanding communication and interpersonal abilities

. Excellent knowledge of MS Office and office management software

· Excellent written and verbal communication skills

· Behavioral Health experience, client centered background, knowledge of HIPPA preferred, but not mandated.

· Sincere interest in the health and welfare of others

· Good organizational skills and time management

· Professional dress and demeanor in meeting public and consumers

. Knowledge of excel a plus

Seeking applicant who is a self-starter, fast learner, accustomed to a fast paced environment, can multi-task, think on his/her feet, make informed decisions and have the ability to think globally to see the bigger picture of what needs to be done for efficient outcomes.

Previous ADMINISTRATIVE Behavioral Health Experience a PLUS

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• Employee assistance program
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Front Office/Secretary: 2 years (Required)
• Microsoft Office: 1 year (Preferred)

Work Location: In person