Office Administrator – Bilingual

Are you passionate about making a difference in people's lives? Do you thrive in a supportive and compassionate work environment? Look no further! We seek a dedicated Bilingual Office Administrator to join our client’s team!

Our client is committed to being a trusted partner and advocate in one’s mental health journey. They see each individual as a key community component and specialize in personalized programs that help individuals best manage today and life ahead.

As the Bilingual Office Administrator, you will coordinate and assist with data entry and ensure accuracy in the Electronic Medical Record (EMR) system. You'll also liaise with recovery managers to update client profiles and provide the program manager and administrator with necessary reports for program continuity.

Responsibilities: 

• Answer incoming calls and route to appropriate personnel. 
• Assist the team with administrative tasks to ensure clients are taken care of on time and the office runs smoothly. 
• Verify and review the submission of all recovery manager’s daily documentation 
• Data entry using Microsoft 365 (Excel, Word, and OneDrive platform)
• Filing, copying, and scanning documents as needed 
• Perform other duties as assigned (reports and updates)
• Processing shipments via USPO, UPS, and FedEx as needed 
• Respond to customer service emails and communications
• Support the team with administrative projects as needed 

Required Qualifications:

• High school diploma or GED
• Must be fluent in Spanish and English.
• 2 years of office administration experience
• Proficient in Microsoft WORD, EXCEL and OneDrive
• Effective oral, written, and reading communication skills; Emails (Spanish and English)
• Ability to utilize sound judgment and seek out appropriate consultation when required.

Preferred Qualifications:

• Bachelor’s Degree 
• Medical and/or hospital industry preferred

Best-in-Class Benefits and Perks:

Our client values their employees’ time and efforts. Their competitive compensation of $19/hour (increases after 6 months) and extensive benefits package, enhances their commitment to your success. Our client’s benefits package includes: 

• Comprehensive health coverage: Full medical, dental, and vision insurance provided
• Well-being and work-life balance: Paid time off and flexible schedule (after 6 months, hybrid work mode available)

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. Our client does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.