Job description

Who we are?

Tricolor Holdings is an integrated retail and financial services company providing vehicle sales and financing to the Hispanic community in Texas, California, New Mexico, Arizona and Nevada. The Company is focused on providing the best customer experience across our retail and financing operations through mission-driven fulfillment of our desire to improve the lives of our customers and our employees.

The Role

The Recoveries Administrator Specialist is responsible for Impound Account Management, Resolution, and ensuring no vehicles are lost to unintended lien sale. When a vehicle has been impounded or seized, the Asset Recovery Specialist contacts the impound lot to collect impound fee amounts, negotiates rates with Impound/Repair lots to obtain lower storage charges, and ensures all state laws and policies are followed throughout the process.

Our Offer

• Take Care of Yourself – We offer different health, visual and dental insurance options, you can select a plan that best suits your lifestyle and your family needs. Plus, you will be eligible after only 30 days of employment!
• We Care for You – Tricolor pays for employees’ life insurance policy, that also covers accidents.
• Keep Learning – Learn @ Tricolor provides learning opportunities for employees that will enhance professional and personal development skills, offering monthly classes on a variety of topics that employees can attend voluntarily, at the office or virtually.
• Keep Growing – Tricolor is committed to considering employees for new career opportunities and professional advancement, we take pride on having a culture of promotion.
• Plan for the Future – You are eligible for our 401K plan, and we will match 100% of what you contribute up to 4%.
• Child Care – With KinderCare you can choose from more than 1,400 centers nationwide and get 10% off tuition with your employee benefit.
• Employee Discount Program – As a Tricolor family member you will have access to discounts on Travel, Cars, Hotel, Groceries, Electronics, Theme Parks and even a special down payment price to buy a car with Tricolor Auto!

What will you be doing at Tricolor?

• Mitigating loss and tracking of impounded vehicles by ensuring proper addressing of any risk and demonstrating effective skip tracing techniques when necessary
• Responsible for managing a portfolio consisting of Impounded Collateral accounts that are 0 to 120 days delinquent
• Assess the level of risk associated with each stored vehicle to determine an appropriate course of action.
• Resolve complex impound scenarios including police impounds, complex insurance invoices related to repair liens or regarding two party liable repair checks
• Coordinate vehicle recovery working with Third Party Vendors, Impound Lots, Repair Shops, and Law Enforcement within approved thresholds
• Properly document all account activity in system of record

This is the right opportunity for you, if you have…

• A High School Diploma or GED
• Ability to operate standard office equipment such as computer, scanner, printer, 10-key.
• Basic to intermediate excel skills such as (save, print, cope, sort, delete, basic math functions.)
• Bilingual English/Spanish
• Excellent negotiation skills

Apply today and join Tricolor on our expansion adventure! If this is the right job for you, our Recruiting Team will be contacting you for a first phone interview during the next days. Then, you will meet with the hiring manager to discuss the role and meet the team and the office! Lastly, you will complete a pre-employment background check and drug test. And we will be ready to get you onboard!

We are looking forward to receiving your application!