35 Desktop support technician Jobs in Boston, MA
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Insight Global is Hiring a Desktop support technician Near Boston, MA
Must-haves
- Associate's Degree / College Diploma / Equivalent Technical Certifications and / or Experience
- 3 years demonstrated experience providing desktop support in an Active Directory environment
- Experience imaging desktops
- Experience providing remote support
- Must be motivated, able to multi task and ensure deadlines are met with minimal supervision
Plusses
- ATM experience
- BigFix or Symantec Critical Protection System
- Help desk experience
Day-to-Day
We are looking to hire three individuals who have a background in desktop support, troubleshooting Windows OS, and have an understanding of Active Directory and software installations and upgrades.
This organization will be responsible for refreshing over 250 ATMs across the country. The ATM Lab support team will be responsible for working closely with the ATM vendor in the field.
The field technician will arrive onsite to the ATM and will call into the ATM Lab. The person assigned the ticket would then be responsible for remoting into the ATM and installing Windows 10 along with the Java based ATM software.
The ATM vendors will be responsible for the physical upgrades and replacements of about the machines. We are looking to build out a team to work in the lab to focus on taking tickets related to these updates in the field.
He or she must be extremely detailed oriented and organized and must also be a team player. We are looking for individuals who understand the basic of the Windows operation system and also understand Active Directory.
He or she will also need to take on support related tickets that comes through during the upgrades.
Last updated : 2024-03-26
Job Summary
Full Time
Business Services
$62k-78k (estimate)
03/27/2024
03/27/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
Related Companies
About Insight Global
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The job skills required for Desktop support technician include Troubleshooting, Desktop Support, Help Desk, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support technician positions, which can be used as a reference in future career path planning. As a Desktop support technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support technician. You can explore the career advancement for a Desktop support technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Desktop Support Technician.
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