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Dispatcher
IMC Companies Baltimore, MD
$39k-52k (estimate)
Full Time | Transportation 0 Months Ago
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IMC Companies is Hiring a Dispatcher Near Baltimore, MD

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to IMC drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions:

  • Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching.
  • Complete lines of dispatch in computer system from paperwork that drivers turn in daily relating to completed runs. Scan paperwork into system once completed.
  • Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THS if needed.
  • Apply any additional charges including and notify customer service of changes.
  • Track/Maintain INCA yard report, MDR, CNI, and Divisional Pool
  • Actively participate in driver recruiting and retention
  • Distributes and keeps track of the Nextel radios and fleet truck assignments
  • Request rail billing
  • Processes ATP’s and Non-Productive pay. Review preliminary payroll

Skills Required

  • Data entry skills; Excellent communication and organizational skills

Knowledge Required:

  • DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task
  • Must have intermodal experience

Supervision Received:

Operation Manager

Supervision of Others:

Drivers

Confidential Data:

Driver pay information; customer accounts; dispatch activities

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$39k-52k (estimate)

POST DATE

04/24/2023

EXPIRATION DATE

05/01/2024

WEBSITE

imccompanies.com

HEADQUARTERS

WORTHINGTON, OH

SIZE

500 - 1,000

FOUNDED

1982

CEO

MARK STEWART

REVENUE

$10M - $50M

INDUSTRY

Transportation

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About IMC Companies

At IMC Companies, we are eight companies with one mission: To provide exceptional intermodal supply chain solutions. Combine our local market ownership with a modern truck fleet, secure container terminals, proprietary real-time tracking system, and truck capacity via our 1,900 drivers, and you get a powerful resource that provides the services you need to succeed. Our unique "wheels up" perspective, resulting from more than 38 years in the industry, enables us to provide an array of services including container drayage, supply chain solutions, warehousing, chassis provisioning, and secured co...ntainer storage. More
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The job skills required for Dispatcher include Customer Service, Data Entry, Billing, Computer Systems, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

02/07/2022: Vincennes, IN

Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

12/30/2021: Oklahoma City, OK

A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

02/03/2022: Oklahoma City, OK

A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

02/02/2022: Las Cruces, NM

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

12/12/2021: Pittsburgh, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

12/25/2021: Eugene, OR

Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

01/03/2022: Las Cruces, NM

Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

03/06/2022: Tucson, AZ

Step 3: View the best colleges and universities for Dispatcher.

Butler University
Taylor University
California State University--Maritime Academy
William Jessup University
Fairfield University
United States Merchant Marine Academy
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