Hiring Truck Dispatchers that need to be highly detailed and work well under pressure to coordinate lots of changing factors. While their main priority is scheduling trucks efficiently, other Truck Dispatcher job duties include:

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• Managing truck drivers’ schedules and routes
• Scheduling freight to be picked up and delivered
• Providing shipping details to customers
• Reviewing logs of truck drivers
• Documenting all calls, deliveries, routes, and times for pickups and deliveries
• Completing paperwork related to shipments, such as invoices
• Handling customer complaints and inquiries
• Negotiating rates and delivery timelines