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Job Overview
Qualifications
Provide excellent customer service to meet and exceed customer expectations
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Present a positive image of the company in an upbeat, professional manner
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Ability to work a variety of day, night, weekend and holiday shifts
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Ability to work independently
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Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles
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Basic computer skills – Microsoft Office (Word, Excel, Outlook) and Room Master system
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REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of daily hotel operations; previous cash handling and customer service experience; must have computer experience to input and retrieve data, as well as compile reports as requested; must be able to communicate both in person and on the telephone with a wide variety of individuals; organizational skills to determine workload in a timely manner; ability to work quickly and accurately under constant pressure; ability to maintain confidentiality; skill to exercise tact and diplomacy during discussions with hotel guests who may become irate and upset; ability to problem solve; must demonstrate superior guest services/relations
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RESPONSIBILITIES: Under the supervision of the Front Office Manager register guests following correct procedures and assign rooms keeping in mind the guests' preference while trying to maximize the hotel's revenues; collect appropriate fees; book advance reservations; acts as switchboard operator, receiving and transferring calls; maintain records of room assignments in order to advise housekeepers and maintenance workers; answer questions about services, checkout times, the local community and attractions, as well as, other matters in a public relations capacity; provide superior guest services; represent the hotel in a professional manner; all other duties as assigned
Full Time | Part Time | Contractor | Temporary | Intern | Other
$26k-35k (estimate)
02/10/2023
05/14/2024
The job skills required for Front Desk include Customer Service, Guest Service, Front Office, Cash Handling, Microsoft Office, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk job description and responsibilities
Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.
01/31/2022: Indianapolis, IN
Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.
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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.
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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk jobs
Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.
01/25/2022: Winston Salem, NC
Learn the Value of Good Presentation.
02/09/2022: Fresno, CA
Allowing employees to experience the service from the other side (that of the customer).
01/24/2022: Fargo, ND
Always meet the expression and unspoken needs of their visitors.
01/19/2022: Sacramento, CA
They have the ability to continuously learn and grow.
02/03/2022: Mobile, AL
Step 3: View the best colleges and universities for Front Desk.