```Duties:```
- Greet and welcome guests in a friendly and professional manner
- Assist guests with check-in and check-out processes
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns and resolve them promptly
- Process payments and maintain accurate records of guest transactions
- Coordinate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area

```Qualifications:```
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Previous experience in a customer service or hospitality role is preferred
- High school diploma or equivalent

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person