19 Registrar's Office - Office Assistant Jobs in Holland, MI
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Registrar's Office - Office Assistant
$73k-109k (estimate)
Full Time | Colleges & Universities
4 Months Ago
Hope College is Hiring a Registrar's Office - Office Assistant Near Holland, MI
Position Title
Registrar's Office - Office Assistant
Classification Title
Hourly Part Time (.5-.74 FTE)
Benefits Eligibility
Benefits Eligibility
Department
Registrars Office
Job Description
The primary goal of the Registrar’s Office Assistant is to be the first point of contact with our constituents. The Registrar’s Office is a very student-facing office and interacts closely and frequently with students, alumni, parents, faculty, other college staff, and community members. This position is well-versed in Registrar policies and procedures, and provides excellent customer service. This position will also provide support to other Registrar’s Office staff members as needed.
This position is part-time and year-round, including summers. We can be flexible as to which hours of each day this position will work, as long as it is between the hours of 8am and 5pm and approximately 25-28 hours per week. This can be discussed further in the interview process.
Job Duties
As technology evolves, this position will continue to evolve with it. The responsibilities in this position description may also change.
- Provide timely and professional customer service to incoming office traffic, phone calls, and general registrar email inquiries.
- Resolve routine customer service issues. Route complicated issues to the appropriate Registrar’s Office staff member.
- Work with guest students on enrollment, including high school dual-enrolled students and their guidance counselors.
- Complete enrollment certifications and verification forms for students.
- Assist with student schedule changes.
- Sort and deliver mail to appropriate personnel.
- Assistance with special projects and events throughout the year.
- Provide clerical and data entry assistance to Registrar’s Office staff members.
- Maintain office supplies. Order and purchase new supplies as needed.
Qualifications
- Associate degree or higher.
- At least 2 years of experience working in a fast-paced customer service environment.
- Ability to learn necessary computer applications needed for the job and stay current with changing technology.
- Organized with a strong attention to detail.
- Ability to listen to and interpret a variety of different questions from all of our constituents.
- Excellent time management skills and the ability to prioritize work.
- Understanding of when to delegate work to the appropriate staff member as needed.
- Experience in Banner or another higher education student information system preferred.
Physical Demands
This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings
All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number
2023-194SR
Job Posting Open Date
01/12/2024
Job Posting Close Date
02/02/2024
Open Until Filled
No
Is this position available for sponsorship
No
Special Instructions to Applicants
Documents Needed to Apply
Required DocumentsOptional Documents
- Resume
- Cover Letter
Job Summary
JOB TYPE
Full Time
INDUSTRY
Colleges & Universities
SALARY
$73k-109k (estimate)
POST DATE
01/16/2024
EXPIRATION DATE
05/22/2024
WEBSITE
hope.edu
HEADQUARTERS
HOLLAND, MI
SIZE
500 - 1,000
FOUNDED
2015
TYPE
Private
CEO
DR JOHN C KNAPP
REVENUE
$50M - $200M
INDUSTRY
Colleges & Universities
Related Companies
About Hope College
Hope College is an educational organization that offers postgraduate, undergraduate and research programs in the fields of arts and science.
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