The future is what you makeit! 
When you join Honeywell, youbecome a member of our global team of thinkers, innovators, dreamers and doerswho make the things that make the future. That means changing the way wefly, fueling jets in an eco-friendly way, keeping buildings safe and evenmaking it possible to breathe on Mars. 
Working at Honeywell isn’t justabout developing cool things. That’s why our employees enjoy access to dynamiccareer opportunities across different fields and industries. Are you ready to help us make thefuture? 

Honeywell Process Solutions is apioneer in automation control, instrumentation and services for the oil andgas; refining; energy; pulp and paper; industrial power generation; chemicalsand petrochemicals; biofuels; life sciences; and metals, minerals, and miningindustries. A leader in digitization, Honeywell delivers software and servicesthat help customers overcome competitive pressures and uncertain marketconditions to achieve game-changing business outcomes. Honeywell’scomprehensive portfolio in process control, monitoring, and safety systems and instrumentationprovides optimized operations and maintenance efficiencies to meet diverseautomation needs. 
As SalesEngineer you will be the liaison between our customers and sales, projectmanagement, customer care, and customer service delivery. Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc. to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes. This is an entry level position. Location is based at our Raleigh, NC office. Hybrid Work Schedule.

Key Responsibilities

• Provide support for order management, product delivery, and general product information
• Provide first line commercial and support to customers.
• Review customer RFQ's and other documents to develop key data (styles, descriptions, prices,
  lead-times, etc.) for use in quotations and orders.
• Correspond directly with customers to help with product availability, product application information
  and order verification.
• Ensure accuracy of incoming purchase orders for product description, style #, quantity, price,
  lead time, terms, etc.
• Create and assign appropriate customer specification file (“CSPEC”) to meet customer requirements
• Create and assign appropriate device programs
• Ensure proper scheduling, expediting, and tracking of orders
• Provide status updates to customers.
• Processing Returns
• Customer Invoicing
• Deliver Forecast Reports
• Order Processing