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We're looking for top-tier Customer Service advocates to join our team here at Global Custom Commerce, a Home Depot Company. We expect high performance and amazing customer service experiences for our customers, and we pay highly for it. More than half of our Customer Service team made over $60,000 in 2017, and the top performers are on track to make $80,000 this year! Their compensation consists of a mix of performance-based compensation bonuses for quality of service and volume of contacts as well as their base hourly rate ($10/hr) and plenty of overtime.
To join our team, applicants must be service-oriented people who are seen as leaders in their current teams and want to take the next step in their careers by handling more complex and interesting issues for customers and earning more pay for providing even more outstanding customer experiences!
Our Customer Service associates work in an inbound, phone-based environment assisting customers with any post-sale questions or issues with their configurable custom window coverings. Window covering industry experience is a plus, but not required. Being a high-end, customer-focused, solution provider with experience consistently exceeding performance goals by providing the best customer experiences is required.
Our Customer Service associates make a difference in the lives of our customers and provide them with the right solutions, turning difficult situations into "WOW" experiences, and making it easy to refer friends and family to work on their projects with us. Is this you? If so, let's talk!
Our high-performance, customer-centric culture, entrepreneurial roots, and maverick mentality, coupled with the resources and backing of the #1 home improvement retailer in the world, The Home Depot, are a unique opportunity for you to be a transformative retail disrupter. Plus, GCC is the world's largest online window covering company, and we've got an awesome 20-year track record as the category killer in custom window coverings. From our open-floor office to our open-door ethos, our culture is rooted in improving, evolving, and having fun at work. Most importantly, our associates are always inspired, engaged, and ready for growth.
That means you'll have the resources to play an important role in leveraging our culture, people, systems, processes, and technology to provide incredible customer experiences while growing business for GCC and The Home Depot and bringing home great pay. This is your chance to be part of something big, in a small start-up environment.
We're ranked as one of The Top 5 Workplaces in Texas and have consistently won the following awards: The Best Place to Work in Houston (Houston Business Journal), Houston's Top Workplaces (Houston Chronicle) and Houston's Best and Brightest.
Other
$39k-49k (estimate)
03/25/2024
07/21/2024
The job skills required for Customer Service Rep include Customer Service, Microsoft Office, Written Communication, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.