Position Purpose. The Manager of Operations Strategy will be responsible for developing, managing and driving alignment to one strategic roadmap across the Operations organization. In addition, they will be responsible for developing plans to achieve specific goals and productivity targets that align to the strategy. They will create content and messaging that effectively communicates the strategy to associates and leaders at all levels of the or...
Position Purpose. Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They wil...
This Measure Tech will work within a geographic market that will include, but not limited to Kansas City. Position Purpose. The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center. The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsi...
Position Purpose. The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. They contribute to the overall success and profitability of the contact center by ensuring that assigned team meet and/or exceed department goals and objectives. They are accountable for the direct s...
Position Purpose. Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will...
Position Purpose. Performs full administrative and general office duties in support of DC General Manager. Key Responsibilities. Schedules and coordinates appointments and makes arrangements for meetings, conferences and travel to ensure effective management of leader's/department's calendar. Screens telephone calls and resolves or refers them as appropriate. Prepares routine letters, memorandums, agendas, presentations, forms, etc. Responsible f...
Position Purpose. Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will...
Position Purpose. Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They wil...
Position Purpose. The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center. The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a d...
Position Purpose. This position will provide specialized administrative support to Vice President and department. They will perform a broad range of administrative duties to support the daily business operation including planning and scheduling meetings, managing customer inquiries, reviewing documents and planning events. This role requires the ability to take initiative, analyze many factors and use judgment to make informed decisions. They mus...
Position Purpose. This position will provide specialized administrative support to Vice President and department. They will perform a broad range of administrative duties to support the daily business operation including planning and scheduling meetings, managing customer inquiries, reviewing documents and planning events. This role requires the ability to take initiative, analyze many factors and use judgment to make informed decisions. They mus...
Position Purpose. Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will...
