MUST HAVE OPERA SYSTEM EXPERIENCE

Must have hotel night audit experience . Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues. · Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts. PEOPLE · Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. · Promote team work and quality service through daily communications and coordination with other departments. GUEST EXPERIENCE · Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages. RESPONSIBLE BUSINESS · Act as hotel system liaison during night hours. Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur. · Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses. · Transmit credit card batches. · May assist with other duties as assigned. Check in Guest, Check out Guest.

Skills:

Must have OPERA system Experience. Willing to work weekends and weekdays.

MUST have Hotel Front Desk Experience

Job Types: Full-time, Part-time

Pay: $11.00 - $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Required)
• Front Desk: 1 year (Required)

Work Location: In person