109 Front desk supervisor Jobs in Charlotte, NC
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Holiday Inn Express & Suites Charlotte - Ballantyne is Hiring a Front desk supervisor Near Charlotte, NC
Job Type
Full-time
Description
We are looking for an energetic and experienced Front Desk Supervisor that can be a leader to our team. Seeking a candidate with previous hotel experience and is used to working in a fast-paced environment.
Maintain standards of quality guest service.Achieve budgeted revenues and expenses and maximize profitability related to the guest services department.
Develop short-and long-term financial and operational plans for the guest services department that relate to the overall objectives of the hotel.
Maintains proper supervision over all aspects of operations up to but not limited to Engineering and Housekeeping.Oversees all problem resolution matters in the absence of GM and AGM.
Increase level of guest satisfaction by delivery of an exceptional product through employee development.Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates.
Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security.
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.Ability to accurately use various office and accounting software.
Requirements
Projects and assignments are completed thoroughly, professionally, and with care.Adjusts to high-pressure conditions and is open to change.
sets standards for all associates.Understands and communicates the StepStone mission and core values.Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.Conveys company information, decision, or problems to appropriate parties on a timely basis.Works to resolves disagreements and is respectful of peers and co-workers.
Must be able to work M / PM Shifts, weekends and holidays.
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Last updated : 2024-04-05
Job Summary
Full Time
$37k-51k (estimate)
05/29/2023
04/14/2024
The job skills required for Front desk supervisor include Guest Service, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk supervisor positions, which can be used as a reference in future career path planning. As a Front desk supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk supervisor. You can explore the career advancement for a Front desk supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
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