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11 Guest Service Representative Jobs in River, MA

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Holiday Inn Express and Suites
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Guest Service Representative
$33k-43k (estimate)
Part Time | Full Time | Accommodations 11 Months Ago
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Holiday Inn Express and Suites is Hiring a Guest Service Representative Near River, MA

GSR responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

  • Check in guests, answer phones and take reservations
  • Respond to guest complaints, requests and emergencies
  • Balance the cash drawer and log receipts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audits

Skills

  • Proven experience in customer service or similar role, preferably in the hospitality industry
  • Experience with accounting and facilities management software
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • Employee discount
  • Health insurance
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends as needed

Work setting:

  • In-person

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

INDUSTRY

Accommodations

SALARY

$33k-43k (estimate)

POST DATE

06/08/2023

EXPIRATION DATE

08/23/2024

WEBSITE

carpinteriaexpress.com

HEADQUARTERS

CARPINTERIA, CA

SIZE

25 - 50

FOUNDED

2000

CEO

MICHAEL ENSIGN

REVENUE

<$5M

INDUSTRY

Accommodations

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The job skills required for Guest Service Representative include Customer Service, Problem Solving, Accounting, Planning, Verbal Communication, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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