Overview. We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. Responsibilities. Greet guests and provide them with exceptional customer service. Check guests in and out efficiently. Handle guest inquiries and resolve any issues promptly. Manage reservations and ensure accuracy in booking information. Operate phone systems and direct calls to...
Position Summary. As the Guest Service Representative, you greet and welcome guests to the hotel and make them feel comfortable while gathering their information for proper guest check-in and check-out. You must perform all Guest Service Representative duties in accordance with the Company policies and procedures. Reports to. The Assistant General Manager or Guest Service Manager (whichever is applicable to the hotel) is your immediate supervisor...
At the Holiday Inn Express. ®. our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Days Inn brand you’re more than just a job title. At the Holiday Inn Express, we look for people who are welcoming and smart. people who can focus on the things that really matter to our guests and get them right every time. The Holiday Inn Express. is located at 104 Dee Dee Lane in Lonoke, AR. We are looking for front ...
The Night Auditor contributes to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Night Auditor is responsible for the preparation and disposition of all Night Audit work as well as all Hotel Host functions during the overnight shift. Work hours are 11:00 pm-7:00 am. Work days may vary. Check in guests, answer phones and take reservations. Respond to...
Make, confirm reservations, and oversee the hotel. Issue room keys.Keep records of room availability and guests' accounts, manually or using computers. Making reservations and check-in guests. Contact housekeeping or maintenance staff when guests report problems. Perform other duties as assigned. Job Types: Full-time, Part-time. Pay: $8.00 - $9.00 per hour. Schedule. 8 hour shift. Day shift. Monday to Friday. Night shift. Weekends as needed. Work...
We are looking for smiling friendly faces who are customer service oriented to join our exceptional rock star team. Must be able to stand and walk for long periods of time. Must enjoy working with the public. We require one year customer service experience. We offer competitive wages, employee discounts, and paid vacation after one year of service. If this sounds like you please apply. Job Types: Full-time, Part-time. Job Types: Full-time, Part-t...
. What’s the job. . The moment a guest steps into. one of our hotels, they walk into a genuinely memorable experience. As a Front. Desk Agent, you’ll not only be the person they rely on to handle transactions. offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in. any location. . Your day-to-day. Â. . Be the warm welcome that kicks off a m...
1. Has the ability to report to work on time. 2. Has the ability to follow instructions from supervisors. 3. Has the ability to interact with co-workers in a civil and businesslike manner. 4. Has the ability to understand and follow work guidelines and procedures. 5. Has the ability to accept constructive criticism without becoming defensive. Revised 7/1/16 Applicant's Initials ______. GUEST SERVICES REPRESENTATIVE JOB DESCRIPTION (continued). Pa...
