Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!
Working with some of the US’ premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.
Hired by Matrix has provided talent solutions to enhance organizations’ team capacities for over three decades. As a full-service search firm, we partner with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.
At-a-Glance:
Are you ready to build your career by joining a global manufacturer of energy components? If so, our client is hiring a Helpdesk Support Specialist!
What You'll Do:
 

• IT On Site Services Support for Generation Service Organization
• Work directly with end users within the region to communicate changes and impact to their IT environment.
• Work with vendors on service contracts to provide best options for customers.
• Provide troubleshooting on mobile devices and applications.
• Lead educational sessions and training offerings for generation service users.
• May perform 1st and 2nd -level user help desk activities to resolve issues for high priority personnel.
• Develop user guides and instructions for specific application configurations and setup.
• Record and document all new processes and procedures in service scope and update those already documented to ensure coworkers are able to understand and follow.
• Work with customer on updates as well as upgrades to mobile devices
• Participate in regular Generation Service IT Status Meeting to understand upcoming IT changes, and facilitate implementation strategy to ensure alignment of business needs with IT requirements and minimize business interruption for Field Service
• Assist with the coordination activities for internal IT Support groups to support Generation Service personnel through IT systems separation and migration activities.
• Gain complete understanding of IT separation activities, timelines, technical issues, and solutions in a continuously changing environment.
• Support change-release processes for implementation of IT systems

 
What You’ll Bring:
 

• Education or training in Management Information Systems, Computer Science or related fields are required.
• Excellent communication skills-both written and oral, including presentation skills is required.
• Preferred Experience:
  • MS Windows 10 Desktop Administration.
  • MS Office 365 and related applications.

• Familiarity with Cyber Security concepts.

 
Position Type: Contract
 
Get in Touch:
We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Bobby at 201-471-0711to learn more. 
 
Who We Are:
Since 1986, Hired by Matrix, Inc. has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.
Connect with us on LinkedIn today and learn more about how HbM can change your career: https://www.linkedin.com/company/hired-by-matrix-inc/Check out our Career Center: https://www.hiredbymatrix.com/find-work/open-positions/

About the Company:
Hired by Matrix

We believe in putting people together for the right reasons. Getting you a great job that makes you feel fulfilled in your career. Finding the perfect candidate to help you achieve business success.Whether you are looking for the best candidate for your company or searching for your next career move, we are dedicated to making sure you thrive. We take your needs personally and have a variety of services to ensure you reach your goals. We listen to the needs of our clients and candidates and then thoughtfully match the right person with the right job. When people come together doing what they love success is guaranteed and partnerships last.

Company Size:
100 to 499 employees

Industry:
Staffing/Employment Agencies

Founded:
0

Website:
http://www.hiredbymatrix.com