22 Front Desk Agent Jobs in Santa Monica, CA
Hilton Santa Monica is Hiring a Front Desk Agent Near Santa Monica, CA
Exciting opportunity for an energetic Part-Time Front Desk Agent in the Santa Monica market who can appreciate representing an upscale, luxurious hotel.
In the heart of Santa Monica, just a short walk from the pier, you will find the newly renovated and rebranded Hilton Santa Monica Hotel & Suites. This Santa Monica hotel is three blocks away from the beach, providing easy access to some of Southern California’s most popular attractions.
As a Front Desk Clerk, you would be responsible for processing check-ins and check-outs, issuing room keys, answering questions, and resolving guest requests in safe and efficient compliance with policies and procedures and federal, state and local regulations.
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
- Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc.
- If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand standards.
- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
What are we looking for?
- Requires both AM and PM availability
- Hotel Front Desk Experience preferred
- Display consistent professionalism with effective listening and communication skills
- Excellent customer service skills
COVID-19 considerations: We follow CDC guidelines for protection against COVID-19. Temperature checks and health assessment questionnaire required on every work shift.
AA, EOE, M/F, D/V
Source: Hospitality Online
Job Summary
Part Time
$32k-42k (estimate)
03/28/2023
05/01/2024
The job skills required for Front Desk Agent include Customer Service, Credit Card, Cash Handling, Accounting, Transportation, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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