20 front desk agent Jobs in santa monica, ca
Burke Williams is Hiring a Front Desk Near Santa Monica, CA
Job Description
Front Desk / Spa Concierge
Santa Monica - Burke Williams Spa
Part Time / Full Time
Our Mission:
We exist to transform your day.
Why Burke Williams?
We are a family-owned business committed to taking care of you while you take care of our guests providing them with the highest level of customer service. Open for almost 40 years, Burke Williams demonstrates stability, so even in the toughest times, you can focus on doing what you do best.
What We Expect:
A passion for creating a memorable and unique experience for others, the Front Desk Agent / Spa Concierge is empowered to move about the spa floor, to take initiative and create extraordinary guest interactions.
- Build relationships and connection with spa guests
- Manage point-of-sale, handling credit card and cash transactions
- Ensure guests are picked up on time for services with the appropriate service provider
- Offer and demonstrate expert knowledge of membership programs, gift card specials, spa services, and retail items to help your guests enhance their wellness journeys
- Communicate early and often with guests, co-workers, and management, liaising between the front-of-house, back-of-house, management, and everyone in between
- Provide tours to new guests; assist with group and special events as assigned
- Maintain guest experience standards throughout the spa facility
- Ability to stand, walk for 95% of shift and lift to support cleaning and organizing retail and front desk and lounge areas
Position Requirements
- Complete Front Desk Training at Burke Williams Training Facility
- Be able to work in multiple departments (Concierge, Front Desk, Spa Attendant)
Who You Are:
- You’re passionate about improving the wellness of each guest
- You love engaging with people
- You’re committed to high standards
- You are passionate about attention to detail and anticipating the needs of guests`
- Your goal is to be part of an exceptional team of experience makers
- You desire to work for a company with purpose and serves a greater good
- You’re able and willing to work flexible hours, including weekends, holidays, evening
Pay & Benefits:
- Pay $19/HR
- Generous H2V gratis program
- Enjoy a world-class wellness program including chiropractic care and massage
- Hand crafted paid training program
- Medical / Dental / Vision Benefits
- 401K Retirement Savings Plan
- Look forward to regular reviews and raises
At Burke Williams, we don't just accept differences-we celebrate it! Burke Williams is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, national or ethnic origin, ancestry, religion, sex, sexual orientation, age, gender identity and/or gender expression, citizenship, pregnancy, medical condition, marital status, physical and mental disability, military and Veteran status, and any other characteristic protected by law. Burke Williams provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable local laws. If you require accommodation, please call us or send us an email at accessibility@burkewilliams.com.
I understand that as a condition of any offer of employment, I will be required to complete a background check. We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance.
Keywords: Front Desk | Guest Experience | Customer Service | Hospitality | Spa Concierge | Luxury
Job Summary
Full Time
$30k-40k (estimate)
05/05/2024
05/18/2024
burkewilliamsspa.com
CULVER CITY, CA
25 - 50
1984
Private
DOUGLAS J FRYE
<$5M
Consumer Services
Related Companies
About Burke Williams
Burke Williams is a day spa that offers massages, facials, skin, nail, chiropractic and specialty treatments.
The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk job description and responsibilities
Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.
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Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.
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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.
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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk jobs
Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.
01/25/2022: Winston Salem, NC
Learn the Value of Good Presentation.
02/09/2022: Fresno, CA
Allowing employees to experience the service from the other side (that of the customer).
01/24/2022: Fargo, ND
Always meet the expression and unspoken needs of their visitors.
01/19/2022: Sacramento, CA
They have the ability to continuously learn and grow.
02/03/2022: Mobile, AL
Step 3: View the best colleges and universities for Front Desk.
