Our Mission

Hearth is a non-profit organization dedicated to the elimination of homelessness among the elderly. This mission is accomplished through a unique blend of prevention, placement, and housing programs all designed to help elders find and succeed in homes of their own. To this end, all housing operated by Hearth provides a creative array of supportive services that assist residents to age with dignity, regardless of their special medical, mental health, or social needs. Hearth believes these goals are best accomplished through respect for elders and staff, with the desire to see both achieve their highest degree of potential.

Overview

As an Outreach Case Manager at Hearth, you will play a crucial role in assisting homeless and at-risk elders in finding or maintaining permanent housing. You will provide essential case management services, including outreach, assessment, case planning, benefit assistance, and coordination of additional services. Your work will directly contribute to fulfilling our mission of ensuring that every elder has the opportunity to age with dignity in a stable and supportive environment.

Major Functions

- Assist homeless and at-risk elders in finding or maintaining permanent housing.

- Provide necessary case management.

Duties and Responsibilities

Outreach and Case Management

- Identify and assess homeless elders in areas of mental health, substance abuse, cognitive skills, and physical health problems, facilitating the transition to appropriate community residences.

- Conduct case management and develop individualized case plans.

- Assist with benefits application process.

- Help clients access necessary services such as bill payment, homecare, healthcare, social services, and mental health services.

- Assist with moving and transitioning into housing.

- Provide weekly outreach in Boston area shelters.

- Offer stabilization services to housed clients.

- Conduct monthly and as-needed home visits.

- Attend case conferences and scheduled meetings.

Record Keeping

- Enter client information into eHana and Clarity databases on a semi-monthly to monthly basis and as needed.

- Maintain written records of services rendered.

- Collect and organize necessary documents to support clients in obtaining housing and services.

Supervision/Meetings

- Participate in and attend weekly team meetings.

- Meet weekly with Assistant Program Manager and Licensed Clinician to discuss cases and other issues as they arise.

Key Qualifications, Skills, and Abilities

- Strong analytical, problem-solving, and organizational skills.

- Initiative and ability to work independently as well as part of a team.

- High integrity and ability to perform well under pressure.

- Excellent communication and interpersonal skills.

- Ability to represent the organization professionally to the community, vendors, and internal personnel.

- Proficiency in database management and record keeping.

- Bachelor's degree/ Associate’s Degree in social work, psychology, or a related field preferred.

Additional Qualities

- Compassionate and empathetic towards the needs of homeless and at-risk elders.

- Flexible and adaptable to changing priorities and client needs.

- Demonstrate a strong commitment to diversity, equity, and inclusion in alignment with Hearth's mission and values.

- Typical full-time work schedule is Monday through Friday, with employment contingent upon successful completion of pre-employment background checks and professional references.

Equal Opportunity Employer

Hearth is an equal opportunity employer and is committed to diversity, equity, and inclusion in all aspects of employment. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

Job Type: Full-time

Pay: $46,200.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Patient demographics:

• Older adults

Schedule:

• 8 hour shift
• Day shift

Ability to Commute:

• Boston, MA 02118 (Required)

Ability to Relocate:

• Boston, MA 02118: Relocate before starting work (Required)

Work Location: In person