Be part of an organization built on teamwork, innovation, mutual respect, and equity for all. We believe in the power of prevention over treatment, after our co-founders experienced how modern healthcare failed their loved ones, they knew there had to be a better way. We believe that every patient deserves to receive the right care, at the right time, and in the right location - regardless of their condition or status.

We lead with empathy above all else and place the patient at the center of everything we do. Working at HealthSnap means being part of a family and a team where if you win, we all win, no matter how big or small the accomplishment. We take ownership - and lead with empathy - and expect each employee to recognize that real patients rely on HealthSnap every day.

Position Description

We seek an administrative assistant to work a hybrid schedule in Miami, Florida, to join our fast-growing, highly congenial workplace. The ideal candidate is efficient, detail-oriented, and skilled in developing and maintaining workplace and customer relationships.

Responsibilities Include

• Provides administrative support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
• Responds to emails and other digital queries and correspondence.
• Manages calendars for senior staff, including making travel arrangements.
• Drafts and edits letters, reports, and other documents.
• Inputs and updates information in databases and spreadsheets.
• Prepares meeting agendas and takes meeting minutes.
• Coordinates logistics for meetings, including room setup and catering.
• Uses Google Suite to manage documents and presentations.
• Ensures equipment in the office is operational and serviced including printers, copiers, and fax machines.
• Researches as requested and compiles and summarizes information for reports or presentations.
• Works closely with CEO and senior management. Supports other colleagues as needed.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Ensures that deadlines are met and adapts to changing priorities.

• Presents a positive and professional image for the organization.

Qualifications

• Digital literacy and research skills, including the ability to analyze the reliability of information
• Familiarity with standard office platforms, such as Google Suite and QuickBooks
• Data management and entry skills, including the ability to maintain and improve filing systems
• Accurate record keeping
• Written communication skills
• Time management, multitasking, and flexibility
• Organizational skills
• Accuracy and attention to detail
• Supply management and inventory control
• Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette, and the ability to diffuse tense situations
• Ability to work well under pressure and navigate multiple deadlines
• Proactive approach to problem-solving and process improvement
• Ability to work well independently and in collaboration with others

• Event planning and coordination

Education, Experience, and Licensing Requirements

• High school diploma or equivalent, associate’s degree is a plus
• Certified Administrative Professional (CAP) certification is a plus

• Past administrative experience or tenure in an office setting is a plus

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits

HealthSnap offers a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Paid Time off, Career Advancement Opportunities, and the Ability to Work Remotely.

We embrace diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, or your identity expression, if you are passionate about improving the future of healthcare through lifestyle change, we want to hear from you!